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CHEFS Catalog - Details

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    About CHEFS Catalog

    Since 1979, CHEFS catalog is a trusted name for the best in kitchen products. From the beginning, CHEFS quickly became the leading catalog retailer of top-quality cooking equipment at exceptional values, both for home CHEFS and culinary professionals.

    Today, in print and online, CHEFS offers the best products for the kitchen from the world's top brands, including All-Clad, Calphalon, Cuisinart Cookware, Cuisinart Electrics, Henckels, KitchenAid, Le Creuset, Waring, Wusthof. With an expanding product offering to meet all kitchen needs, CHEFS also offers bakeware, cookware, cutlery, dinnerware, furniture, kitchen electrics, specialty foods, and more.

    For more information about CHEFS, please email media and public relations.

    For information on career opportunities or to submit a resume, write:

    CHEFS
    Attn: Human Resources
    5070 Centennial Blvd.
    Colorado Springs, CO 80919

    CHEFS Catalog is a privately held company.

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    CHEFS Catalog Shipping Rates

    Shipping and Handling Charges
    Shipping and Handling charges are calculated based upon the total cost of merchandise in your order to each individual shipping address. The following shipping and handling charges apply to CHEFScatalog.com products pictured and described on Amazon.com. All prices are expressed in U.S. currency. AK, HI & U.S. Territories add $10 to standard shipping and handling charges.

    Note: CHEFScatalog.com offers express delivery. For next-day delivery on orders placed before 2pm EST add $19.95 charge per address to standard shipping and handling charges, and $29.95 charge per address for AK, HI & U.S. Territories next-day delivery. For second-day delivery on orders placed before 2pm EST add $12.95 charge per address to standard shipping and handling charges, and $19.95 charge per address for AK, HI & U.S. Territories second-day delivery. Express or expedited delivery is not available to APO/FPO, P.O. Boxes, items delivered from the manufacturer, or items with additional postage.

    Merchandise Total per address shipped*
    Standard Shipping & Handling Charges*
    Up to $14.99 $4.50
    $15.00 to $24.99 $6.50
    $25.00 or more Free Shipping

    *Total value of merchandise before tax or other charges per address shipped.

    Additional Postage
    Some items require an additional shipping and handling charge, listed as Additional Shipping on the product page. To determine the total cost for shipping and handling, add this additional charge to the applicable amount from the shipping and handling chart above.

    Free Shipping Promotion
    Limited time promotions at CHEFScatalog.com may waive standard shipping charges as calculated by the shipping and handling chart above. Express Delivery orders, heavy kitchen furniture, products delivered directly from the manufacturer, and items with additional postage and handling do not qualify for free shipping. Additional postage or heavy weight charges are not waived under promotions of this type. Promotion applies to qualifying orders to a single address in the continental US with valid promotion code only.


    Listed below are shipping details for CHEFS Catalog, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    APO/FPO
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $4.50
    $25.00 to Up $0.00
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $4.50
    $25.00 to Up $0.00
    Continental US Street · Two-Day · (2 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $19.45
    $25.00 to Up $14.95
    Continental US Street · One-Day · (24 hours)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $29.45
    $25.00 to Up $24.95
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $14.50
    $25.00 to Up $10.00
    Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $14.50
    $25.00 to Up $10.00
    US Protectorates Street · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $14.50
    $25.00 to Up $10.00
    US Protectorates PO Box · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $14.50
    $25.00 to Up $10.00
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $14.50
    $25.00 to Up $10.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    CHEFS Catalog Shipping Policies

    CHEFScatalog.com offers three delivery methods for your order including standard, second-day and next-day delivery. Expedited orders (second day air shipping & next day air shipping) ship via FedEx and orders should be placed prior to 2pm EST. Standard Shipping orders are shipped via the best method available, which may include FedEx Ground, USPS, etc.

    STANDARD

    • Delivery within 7-10 business days from the date of the order.
    • Add Additional $10 per address to standard delivery and processing charges for each order shipped to Alaska, Hawaii, or U.S. territories.
    • Shipping charges are calculated for each individual ship to address. Please refer to the shipping and handling chart for charges per shipping address.
    • Weekend and Holiday delivery is not available.

    SECOND-DAY

    • Expected delivery within 2 business days after your order leaves our warehouse for in-stock items.
    • Add $12.95 per address to standard shipping and handling charges.
    • Shipping charges are calculated for each individual ship to address. Please refer to the shipping and handling chart for charges per shipping address.
    • Add $19.95 to shipping and handling costs for delivery to Alaska, Hawaii and Puerto Rico. Not available to other US Territories.
    • Not available for delivery to P.O. boxes or APO/FPO addresses.
    • Not available for heavy items or items delivered directly from the manufacturer.
    • Not available for items with additional postage charges.
    • Weekend and Holiday delivery is not available.

    NEXT-DAY

    • Expected delivery the next business day after your order leaves our warehouse for in-stock items.
    • Add $19.95 per address to standard shipping and handling charges.
    • Shipping charges are calculated for each individual ship to address. Please refer to the shipping and handling chart for charges per shipping address.
    • Add $29.95 to shipping and handling costs for delivery to Alaska, Hawaii and Puerto Rico. Not available to other US Territories.
    • Not available for delivery to P.O. boxes or APO/FPO addresses.
    • Not available for heavy items or items delivered directly from the manufacturer.
    • Not available for items with additional postage charges.
    • Weekend and Holiday delivery is not available.


    These specifications do not apply to our Holiday Delivery schedule.

    Orders with multiple items shipped to the same address may not ship in the same box.

    International Addresses
    At this time, when ordering online, it is not possible to specify a shipping address in another country. Only U.S. territories including Alaska, Hawaii, Puerto Rico and Military APO/FPO addresses that are served by the U.S. Postal Service are supported.

    Post Office Boxes
    Second-day and next-day deliveries are not available to post office boxes. Please select standard delivery during checkout for all orders shipped to P.O. boxes. Items shipped directly from the manufacturer can not be delivered to P.O. Boxes. Orders to P.O. boxes are delivered via parcel post, USPS.

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    CHEFS Catalog Tax Information

    CHEFS Catalog charges sales tax in all U.S. states except Delaware, Montana, New Hampshire and Oregon (these states don’t have a sales tax.)  Appropriate sales tax will be added to your merchandise total and displayed for your review prior to submitting your order.
    The amount of tax charged for your CHEFScatalog.com order depends upon many factors, including:

    • The location the item ships from
    • Type of item purchased
    • Destination of shipment

    How Sales Tax Is Calculated
    If an item is subject to sales or use tax in the state to which it is shipped, tax is generally calculated on its total selling price. In accordance with state tax laws, the total selling price of an item generally includes item-level shipping and handling charges, discounts and gift-wrap charges, and an allocation of order-level shipping and handling charges and discounts.  The tax rate applied to your order will generally be the combined state and local rate for the address where your order is approved or shipped. Therefore, the tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address. 

    Sales Tax on Gift Cards
    No sales tax is charged when purchasing GiftCards; however, purchases paid for with GiftCards may be subject to tax.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide CHEFS Catalog with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to CHEFS Catalog's Privacy Policy.

    Privacy Practices

    CHEFS Catalog values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    RETURNING MERCHANDISE
    Instructions for returning CHEFS merchandise are included on the return form attached to your packing slip.

    Make your return easier by taking advantage of our FedEx Return Service. First complete and detach the return processing form from your pack slip. Repack the item with the return processing form inside. After repacking the item, complete and detach the top portion of this form with the reason for your return and the action you wish us to take. Repack the item including the return instructions. Drop off the package at the nearest FedEx Kinko's or authorized return location. Detach the return system bar code from the bottom of your order form and give to the FedEx employee at the authorized return location. You will receive a receipt along with a return package tracking number. If not using the FedEx Return Service, or if you no longer have your pack slip, please ship your return merchandise, pre-paid and insured for your protection, and enclose the following information to allow us to process your return quickly and accurately: Your full name and address Proof of purchase (credit card statement) and/or your order number Reason for return Desired action (replace item, exchange or refund) Ship your return merchandise, pre-paid and insured for your protection.

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    GIFT MESSAGES
    A personalized gift message may be included with your order at no charge during checkout. You may specify one gift message per delivery address -- we'll print out a gift enclosure card with your personal message and include it with your gift. Gift messages up to 5 lines, 50 characters are complimentary. Gift messages are not available for items shipped directly from the manufacturer.

    Gift Wrapping

    GIFT PACKAGING
    CHEFS gift packaging includes an ivory-colored package wrapped with a grosgrain ribbon, and topped with an ornamental miniature skillet. CHEFS gift packaging is $6.00 per item wrapped. You may add gift packaging during checkout. Gift packaging is not available on items delivered directly from the manufacturer or on heavy/oversized items.

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