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4.7 stars over the past 12 months
4.7 stars over the past 12 months (9,855 ratings)

Frequently Asked Questions

How do I make a Return/Exchange?
Our top priority is to provide the best customer service every step of the way and if you don't love what you ordered, we don't want you to keep it. You have up to 365 days to return any item in original condition for a full refund or exchange.

Returning an item is easy. Simply fill out the return form included with your package and attach the easy return shipping label. If you do not use the return label provided, please ship the item(s) back to us at:

Fanatics Amazon Store†Returns
5245 Commonwealth Avenue, Suite 200
Jacksonville, FL 32254

We will handle your return within 10 business days of receipt. Refunds will be processed to form of payment used to make the initial purchase. If you received the item as a gift, we will be happy to give you a store credit for the amount of the returned item.

What are your domestic and international shipping options?

We offer flat rate, standard shipping to the 48 continental United States, Alaska and Hawaii for only $4.99.

We ship to Canada for a flat rate of $16.95 regardless of how many items you order, weight or size; duties and taxes are collected upon delivery. The transit time for packages shipped to Canada is 5-10 business days.

International shipping, for all countries besides Canada, is $24.95 per order. This does not include any duties or taxes that may be charged by the recipient's country at the time of delivery.† The transit time is up to 5 weeks.

Please note, all prices are in U.S. dollars (USD) and tracking information is not available at this time for packages shipped internationally.

How do I track my order?
You can track your order at any time by simply visiting the Your Account section of Amazon and clicking on Track Package. Please note, tracking is not available for international orders.

What is the authorization process?
We do not receive the order until Amazon has authorized the order. You will receive an email from Amazon when the order has been processed and an email from both Amazon and Fanatics when the order is shipped. Please note, the email from Amazon will not include size information.

Football Fanatics - Details

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    About Football Fanatics

    Our Mission
    To consider the customer first in everything we do.


    Who Are We?
    Fanatics is a privately owned sports merchandise company headquartered in Jacksonville, Florida, offering the largest selection of officially licensed team and league products found anywhere on the web. What began as two people with a passion for football has evolved into a team of employees fanatical about all sports and dedicated to bringing that excitement to other fans while providing the best shopping experience possible.

    Our Beginning
    When it was announced the Jaguars would plant roots in Jacksonville, Florida, two football loving, anxious brothers got together and opened Football Fanatics in 1995 at a local mall. Although Jaguars gear was selling very well, the brothers recognized there was an even greater need for displaced fans around the world to buy merchandise to support their favorite team and thus began selling merchandise online in 1997. Business got crazy after that and with the boom of the e-commerce era, the brothers realized they needed to shift focus to online and hired help for the retail stores. (Running through the mall with merchandise in a shopping cart in order to quickly ship to customers just wasnít cutting it!)

    Today, those two founding brothers still work in our headquarters which is located in Jacksonville, Florida.

    Why Shop With Us?
    At Fanatics we measure our business success in personal relationships, not transactions. We pride ourselves on offering not only the largest selection of top quality products from the best brands, but also the best customer service experience, shipping and return policies in the industry. Our customer service professionals are committed to your satisfaction and view each time you contact us as a chance to build a relationship. We're shoppers too and dedicated to delivering to our customers the kind of shopping experience we would want to have. If your expectations are not exceeded and if you don't look forward to coming back, then we haven't done our job!
    • $4.99 Flat Rate Shipping
      We don't feel you should be punished with higher shipping fees based on your total order value. No matter how many items you purchase, you will enjoy one low rate for shipping. We proudly offer flat rate shipping for only $4.99 per order, as well as other low cost, expedited shipping options.
    • 365-Day Hassle Free Returns
      Our top priority is to provide the best service possible and if you don't love what you ordered, we don't want you to keep it. If for any reason you are not satisfied with your purchase, you may return the item(s) in original condition for a full refund or exchange.
    • Endless Assortment
      With over 140,000 officially licensed items from over 600 teams across multiple leagues, you'll find everything you need for all sports, not just football, all in one convenient place. We carry top quality merchandise from the best brands in sports fan gear such as†Majestic, adidas, and Reebok, among others.

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    Football Fanatics Shipping Rates



    Listed below are shipping details for Football Fanatics, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$0.00$0.00$0.00$0.00
     per Shipment$4.99$8.99$14.95$19.95
    Continental US PO BoxETA3 - 5 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.99---------
    Alaska and Hawaii StreetETA3 - 7 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.99---------
    Alaska and Hawaii PO BoxETA3 - 7 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.99---------
    US Protectorates StreetETA4 - 8 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.99---------
    US Protectorates PO BoxETA4 - 8 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.99---------
    APO/FPO StreetETA18 - 32 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.99---------
    APO/FPO PO BoxETA18 - 32 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.99---------
    CanadaETA5 - 10 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$12.95---------
    EuropeETA10 - 20 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$24.95---------
    AsiaETA10 - 16 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$24.95---------
    Outside US, Eur., CA, AsiaETA10 - 20 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$24.95---------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Football Fanatics Shipping Policies

    What are your domestic and international shipping options?

    We offer flat rate, standard shipping to the 48 continental United States, Alaska and Hawaii for only $4.99.

    We ship to Canada for a flat rate of $16.95 regardless of how many items you order, weight or size; duties and taxes are collected upon delivery. The transit time for packages shipped to Canada is 5-10 business days.

    International shipping, for all countries besides Canada, is $24.95 per order. This does not include any duties or taxes that may be charged by the recipient's country at the time of delivery.† The transit time is up to 5 weeks.

    Please note, all prices are in U.S. dollars (USD) and tracking information is not available at this time for packages shipped internationally.

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    Football Fanatics Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Football Fanatics through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Football Fanatics may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Football Fanatics through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Football Fanatics with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Football Fanatics's Privacy Policy.

    Privacy Practices

    Football Fanatics values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Hassle Free Returns
    We want you to be totally happy with any purchase you make from our store. If for any reason you are not satisfied with your purchase, you may return the item(s) for a full refund of the purchase price.

    Returning merchandise is easy and hassle free:

    1. Complete the Returns and Exchanges form you received with your shipment, and include it with the item(s) you're returning.
    2. Place the return label received with your shipment on the return package. If you use this label, we will deduct $5.50 from the credit you'll be receiving to cover return shipping costs.
    3. If you donít want to use our label, or if you're returning from outside the U.S., please send your package, prepaid, via the carrier of your choice. Whichever carrier you choose, we suggest you insure the package and have it traceable.

    Send it to us at:

    Fanatics Retail Group Returns
    5245 Commonwealth Avenue, Suite 200
    Jacksonville, Florida 32254†

    We'll handle your return within 10 business days of receipt. Refunds will be processed to the credit card of the initial purchase.† Returns must include an invoice and the items must be in original condition, including tags and labels.

    Contact this seller Phone: 1-888-385-2184

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.