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Paul's TV - Details
For questions regarding products, order delivery, or returns, please contact Paul's TV Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Paul's TV
Paul founded Paul's TV (and appliance at the time), over 45 years ago with a $1,000 loan from a relative. Working out of one small store in Los Angeles, Paul's TV changed forever in 1978 with the introduction of the Big Screen TV. Since that time, Paul's TV has continued to maintain the family atmosphere and environment while expanding. Paul's TV now has locations in Southern California, Massachusetts, Michigan, Colorado, Virginia, and Rhode Island. If you are from the Southern California area or know anyone from there, they will know the name Paul's TV -- the King of Big Screen.
Now Paul's is bringing its great customer service and amazing prices to the internet community. Paul's does not just want to be "another" eCommerce retailer. We promise to bring the same great service to each customer online.
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Paul's TV Shipping Rates
Listed below are shipping details for Paul's TV, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)Standard Continental US Street ETA 3 - 5 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
At Paul's TV, we know that once you purchase that new big screen television or any other product you want to start using it right away. This is why we do our best to ship or deliver the product as soon as possible. Online orders usually ship within 24 hours; but may on occasion take 1 - 2 business days (unless otherwise notated on the product page). Even though the order ships immediately, it may take 24 to 48 hours before tracking info is available with the carrier.
Products are either shipped via UPS or a freight carrier depending on the size of the purchase. After your product has shipped, you will receive a ship confirmation email indicating the carrier for your product. If you purchase multiple products, these may be shipped on different days via different carriers and you will receive multiple emails. Delivery is usually within 3 to 5 days of when the order is shipped, but may take longer depending on your location.
Not only do we provide prompt shipping and delivery, it is usually at no or minimal cost to you. Most of our products online are free shipping, unless otherwise indicated.
For online purchases our standard shipping is at œthreshold, which means the delivery company will bring the product inside the first doorway of your house, apartment, or office. For an additional fee, you can purchase €œwhite glove delivery service which includes delivery into your room of choice, un-packaging, and removal of packaging.
As you can imagine shipping a TV can be very delicate. We have partnered with delivery companies that specialize in delivering televisions to ensure your product arrives safely. That being said, there are still very rare occasions when the television may be damaged during transit. IT IS EXTREMELY IMPORTANT YOU INSPECT THE PRODUCT FOR DAMAGES BEFORE THE DRIVER LEAVES. Accepting delivery indicates there is no physical damage to the television. If the product is found defective for any reason other than shipping damage, we will be sure to take care of you. Once the product arrives, we ask that you:
INSPECT THE PRODUCT. If there is damage to the product, then refuse delivery and ask the driver to return
the product to us.
If the packaging is not in perfect condition, then notate this upon signature so you are covered if damages are uncovered later. As long as you notate on the delivery report that there was packaging damage, then you will be covered if anything is wrong with the product. (Ask to keep a copy of the delivery report.)
We highly advise that you keep the product packaging in case of a return.
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Sales tax is not separately calculated and collected in connection with items ordered from Paul's TV through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Paul's TV may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Paul's TV through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We take the protection and proper use of your personal information very seriously. We will not distribute or use your personal information for any other purposes than managing your order and relationship with Paul's TV. Your information will not be distributed to any outside company unless needed to complete your order (i.e. shipping company).
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Returns and Refunds
Within 30 days, you may return the product for any reason. The product must be in new / working condition. Paul's TV is not responsible for damages caused by the customer. A 15% restocking fee and applicable shipping charges will apply. You must have the original packaging or additional fees may apply. On bundled purchases in which there is a set price for multiple items, if you choose to return one item in the bundle, the remaining items will be charged at their individual retail price.
Appliances cannot be returned or exchanged after they have been installed or used.
Cancellation (before shipping): You may cancel the order for any reason before the product has shipped, without any cancellation fees. (Note: Products usually ship within 24 hours. A product is determined as shipped once it leaves our warehouse. This may happen before you receive a ship confirmation email.)
Cancellation (after shipping):€“ You may cancel the order for any reason after the product has shipped. A 15% restocking fee and applicable shipping charges will apply.
If for any reason you are unhappy with your product, Paul'€™s TV will waive all restocking fees on exchanges within 10 days of receiving your product. Return shipping charges on the original purchase will apply.
Terms & Conditions
Paul'€™s TV reserves the right to not accept a return if not in the original packaging.
Applicable fees will be charged on a return if there are missing items (remotes, manual, etc.)
Prices, services, and financing are subject to change without notice.
Paul's TV reserves the right to cancel or reject an order for any reason.
We only match purchases made directly on our website. Price Match / Guarantee policy excludes pricing from any third party seller sites such as Amazon.com, Nextag.com, Buy.com, or eBay.com.
Contact this seller Phone: 888-728-5712
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.