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IWA - Details
For questions regarding products, order delivery, or returns, please contact IWA Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Everything for the Wine Lover
International Wine Accessories offers a wide assortment of wine accessories from the heart of wine country. We are based in Sonoma County, California, which keeps us focused and energized as we meet with vendors, evaluate, select and review wine accessories products, and expand our product selection.
Founded in 1983, our mission is to offer quality products, accompanied by ample product information, with competitive prices and great customer support. Specifically, our goals are to:
- Present good, better and best product selection in each product category
- Include detailed descriptions, accurate specifications, product images, warranty information and customer reviews whenever available
- Provide tools to assist making purchase decisions, including product comparisons, buying guides and performance and test data
- Offer great customer service and easy -to-understand shopping, shipping and return policies
If you purchase from International Wine Accessories, unless clearly marked, your merchandise will be:
- BRAND NEW
- NOT REFURBISHED
- NOT GRAY MARKET
- FULLY WARRANTIED BY THE MANUFACTURER
We are able to offer aggressive pricing because we spread our overhead across several businesses, and therefore we can afford lower markups on the products that we sell.
Thank you for shopping with us!
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IWA Shipping Rates
We offer a choice of shipping methods and rates that depend on the size, amount and shipping destination of the order, as follows:
- FedEx Ground, 2-Day and Standard Overnite: we offer various classes of expedited service based on negotiated FedEx rates
- USPS First Class and Priority Mail: we offer First Class and Priority Mail services based on USPS rates
- LTL Common Carrier: For heavier items, we offer $95 flat-rate curbside service via various common carriers
- White Glove Delivery - National & California: for wine cabinets and wine furniture that require inside delivery, we offer in-home delivery service based on negotiated carrier rates†
- FedEx International Economy: based on negotiated FedEx rates outside the US†
- Priority Mail International: based on USPS rates outside the US
Listed below are shipping details for IWA, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 24 hours per Item $0.00 $0.00 $0.00 per Weight (lbs) $1.00 $2.00 $4.00 per Shipment $5.00 $5.00 $5.00 Alaska and Hawaii Street ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $4.00 --- --- per Shipment $50.00 --- --- US Protectorates Street ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $4.00 --- --- per Shipment $50.00 --- --- Canada ETA 5 - 10 business days --- --- per Item $0.00 --- --- per Weight (lbs) $4.00 --- --- per Shipment $75.00 --- --- Europe ETA 10 - 20 business days --- --- per Item $0.00 --- --- per Weight (lbs) $7.00 --- --- per Shipment $80.00 --- --- Asia ETA 10 - 16 business days --- --- per Item $0.00 --- --- per Weight (lbs) $10.00 --- --- per Shipment $100.00 --- --- Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- per Item $0.00 --- --- per Weight (lbs) $10.00 --- --- per Shipment $100.00 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Shipping and HandlingWe offer various shipping methods depending on the size and weight of the item, as follows:
- FedEx/USPS - We offer various classes of service by FedEx and USPS for items that weigh less than 100lbs. Please note: for high-value merchandise, a signature may be required at the time of delivery.
- Common Carrier - We ship most items that weigh between 100 - 300 lbs via common carriers. Common carriers generally deliver orders within a week from the time of shipment. Common carrier deliveries are to the curb; inside delivery is available for an additional charge.
- White Glove Delivery - We offer White Glove service with inside delivery to a ground floor and setup for most items that weigh more than 300 lbs. Items shipped via White Glove generally are delivered within 2-3 weeks from the time of shipment.
In the Event of Freight Damage
You are responsible for inspecting both the packaging and the merchandise at the time of delivery.
Orders shipped via home delivery or common carrier: in the event that your order arrives with damage, you must describe the condition of the packaging and the merchandise on the bill of lading.
Orders shipped via FedEx or USPS: If your order arrives with damage, you must report the damage within seven (7) days†of receipt.
Failure to follow these instructions may result in a denied insurance claim and/or billings for nonrefundable freight charges.
In the event of freight damage, the freight company has, at its discretion, the right to repair or replace the damaged item, provided that the item is in ‚Äúas new‚ÄĚ condition after the repair.
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Sales tax is not separately calculated and collected in connection with items ordered from IWA through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from IWA may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from IWA through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
All of the content on our websites and in our brochures are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by International Wine Accessories™ or one of its affiliates.† The content on our websites and in our brochures are intended solely for personal, noncommercial use by the users of our site. You may download, copy, print and store selected portions of our content provided you 1. use these copies of the content for your own personal, non-commercial use, 2. do not copy or post the content on any network computer or broadcast the content in any media, and 3. do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded or copied materials is transferred to you as a result of any such downloading or copying. International Wine Accessories reserves complete title and full intellectual property rights in any content you download from our websites or copy from our brochures.
Accuracy of Information
From time to time there may be information on our websites or in our brochures that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
Accuracy of Colors
We have endeavored to photograph and display the colors of our products as accurately as possible. However, the products that we offer may have variations in color and shade, and we cannot guarantee that the images shown on our websites or in our brochures will match your item.
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that International Wine Accessories shall not be liable for any damages of any kind related to your use of this site.
Our Commitment to Privacy
Your privacy and the protection of your personal and financial information is important to us. We use the information that we collect on our site to provide you with superior shopping and customer service. If you place an order with us, your information will be processed in an accurate, secure and timely manner.
When you place an order with us, you will be asked to provide both contact and financial information. We will use the contact information to ship your order to you, contact you about any issue involving your order, and occasionally send you information about our company and our products. We will use the financial information solely to bill you for merchandise purchased on our site - we will never disclose your personal information to third parties, except where required by law or in order to provide you with a requested service.
International Wine Accessories is the sole owner of the information collected on this site. We will not sell, share or rent this information to others for purposes of solicitation. You will not receive unsolicited email from other companies or individuals as a result of shopping with us.
International Wine Accessories reserves the right to use customer contact information for the purpose of providing customers with company information.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact IWA to get information about any additional policies that may apply:
Contact this seller Phone: 800-527-4062
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Gift Message Service
All gift messages are free! You can add a gift message for each item in your order. If you select our gift-wrapping option, we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.
Gift Wrapping Service
During the checkout process, you can add gift-wrapping for most items that we sell. We will wrap each item with matching paper and bow, and add a†personalized gift card if you select a gift message (no charge). We also can ship†the wrapping paper, bow and†a blank gift card to you, if you prefer to wrap the item yourself.
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