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4.7 stars during time selling on Amazon.
4.7 stars during time selling on Amazon. (18,207 ratings)

Frequently Asked Questions

Q: Who am I buying from?

A: City Electronics is one of the fastest growing online stores today. We offer a variety of items at below average cost. Our commitment to our customers is 100% satisfaction!

 

Q: Do you ship internationally?

A: Yes, we ship internationally and we've been very successful in doing so. International orders are shipped via Fedex Express and are fully trackable.

 

Q: What Customer Service help do you offer?

A: We provide customer support via email.

Please send us an email through Amazon. Your email will normally be answered within 24 hours.


 


Top Rated Electronic Seller - Details

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    About Top Rated Electronic Seller

    City Electronics is dedicated to bringing you the best possible prices on a wide variety of products with the highest standards in customer service.

    City Electronics is committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete.

    City Electronics is open for online business 24 hours a day. Our friendly online customer service department is open from 9a.m. till 5p.m. EST to assist you. Please be advised that emails will normally be answered within 24 hours.

    Why are our prices so low?  Simple.  We have modeled our business much like a wholesaler.  We sell in huge volume and have streamlined our operations to provide you with the best combination of price/service available anywhere. 

    As a company whose number one dedication is serving you the valued buyer, we will continue on our quest for perfection, to make City Electronics your first choice for superior products at the lowest prices and provided with the finest customer service

    We thank you for your business!!!

    City Electronics

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    Top Rated Electronic Seller Shipping Rates


    Listed below are shipping details for Top Rated Electronic Seller, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days24 hours
     per Item$0.00$0.00$0.00
     per Weight (lbs)$0.00$1.70$6.50
     per Shipment$0.00$9.70$14.00
    APO/FPO StreetETA18 - 32 business days8 - 16 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$5.70$5.70---
     per Shipment$6.00$8.00---
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$5.70$6.00---
     per Shipment$6.00$8.00---
    CanadaETA5 - 10 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$4.70$4.70---
     per Shipment$32.00$36.00---
    EuropeETA10 - 20 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$5.70$5.70---
     per Shipment$36.00$46.00---
    AsiaETA10 - 16 business days2 - 5 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$5.70$5.70---
     per Shipment$36.00$46.00---
    Outside US, Eur., CA, AsiaETA10 - 20 business days2 - 5 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$5.70$5.70---
     per Shipment$36.00$46.00---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Top Rated Electronic Seller Shipping Policies

    Domestic Orders

    City Electronics ships within 2 days of purchase. If there is any delay you will be notified via email. We do offer USPS Priority Mail for customers wishing to take delivery to an APO or FPO address. Orders to APO and FPO addresses may take longer to process. You can track your order 24 hours a day, 7 days a week on our web site or follow the link provided in the email that is sent to you once your item is shipped.

    International orders

    City Electronics ships via FedEx International Express which generally only takes 3-5 business days to arrive. Orders shipped outside the USA will be marked as commercial goods and your government may impose customs import duty or tax on your order. You are responsible for knowing all import laws in your country before placing an order. City Electronics will not accept responsibility for any items confiscated by your customs. You are solely responsible for paying any and all of the duties and taxes imposed by your country. Please direct any customs-related inquiries to the customs bureau in your own country.

    City Electronics will charge the customer for any package that is refused. This charge will include the shipping to the customer (Even if the item was free shipping), the refusal fee, and the shipping for the package to come back to us. 

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    Top Rated Electronic Seller Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Top Rated Electronic Seller through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Top Rated Electronic Seller may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Top Rated Electronic Seller through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Top Rated Electronic Seller with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Top Rated Electronic Seller's Privacy Policy.

    Privacy Practices

    Top Rated Electronic Seller values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    If you're not completely satisfied with your purchase, send it back to us. We will issue you a refund for the original price paid (less shipping cost) when the item is returned to us within thirty (30) days from the date the item was received. Refunds are issued in the original form of payment. Returns will not be accepted after (30) days. If a product stops working after thirty days, please contact the manufacturer for technical support or to claim the manufacturer's warranty. All products are new and come with the manufacturer’s warranty.

    A restocking fee of 15% will be charged for any return.

    *Non-Returnable or Exchangeable Items

    - Software of any kind

    - Computer Hardware of any kind. This includes graphics cards and memory cards

    - Printers of any kind (This includes Thermal, Laser, Inkjet or Card Printers)

    - Any open or unopened item from the following manufacturers: Matrox, Samsung, Hewlett-Packard (HP), Ergotron, JVC, Xerox, Dell, Panasonic, Sony

    - Any item larger than 50lbs

    - Batteries of any kind

    - Ink cartridges / Opened or unopened


    - TV's larger than 20 inches

    - Hygiene products of any kind (This includes shavers, face wash systems, electric toothbrushes)


    - Front Projectors


    - Computers, laptops, netbooks and hard disk drives


    - Video game consoles and hardware


    - Audio/Video Stands/Furniture (Unopened or assembled)

    - Digital Satellite Systems and equipment


    - Any product with a service activation feature (XM & Sirius Satellite Radio Receivers, DirecTv, Tivo, Wireless Phones)

    - Bluetooth, in-ear headsets, in-ear headphones


    - Filled out extended warranties


    - Items having their UPC Labels or Bar Codes cut or removed


    - Cut-to-length audio or video cables


    - Physical damaged items after being signed for in good condition


    - Items that have been installed, physically altered, or where wires have been cut


    - Closeouts and refurbished items

    - Any item without it's orignal box or accessories

    All exchanged or returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled out), and accessories. Please do not tape or write anything on the item or packaging. We will charge you for replacement of damaged, altered, missing, written-on, or taped-on contents or cartons. We reserve the right to refuse any such returns.

    City Electronics does not pay for return shipping. The customer is responsible for the return shipping of their item and City Electronics will not reimburse you for any return shipping charges. 

    City Electronics will charge the customer for any package that is refused. This charge will include the shipping to the customer (Even if the item was free shipping), the refusal fee, and the shipping for the package to come back to us. 

    Still Have Questions? Contact Customer Service

    For questions regarding products, order delivery or returns, please contact City Electronics Customer Service by sending us an email through Amazon. Emails will normally be answered within 24 hours.

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.