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Frequently Asked Questions
Why should I order from Dream Products?
We offer a huge variety of unique items at affordable prices. Plus, we understand the importance of keeping our customers happy! Therefore, every order receives a surprise gift along with free shipping.
How can I return or exchange something I ordered?
We stand behind every product we sell with our unconditional money back guarantee. Please follow the exchange/return instructions on the reverse side of the blue packing slip (which was included with your order) to return your merchandise. Upon receipt, we will issue the appropriate adjustment.
How long have you been in business?
Dream Products opened in June of 2000.
Are you a member of the BBB?
YES! We pride ourselves on our excellent standing with the BBB.
When will I receive my order?
We make every effort to process and ship orders immediately upon receipt. Due to occasional Post Office processing delays, some packages may take up to 2 to 3 weeks to arrive but our goal is to have your order to you within one week of receiving it!
I need to talk to someone at how can I reach Dream Products?
Please feel free to call our toll free number 1-800-410-2153 (locally 1-818-773-4233)
You can also write to us at our corporate offices located at 9754 Deering Ave, Chatsworth, CA 91311.
Dream Products Inc. - Details
For questions regarding products, order delivery, or returns, please contact Dream Products Inc. Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Dream Products Inc.
Dream Products is a multi-channel marketing company that offers unique and exciting merchandise through individual ads placed in newspapers and magazines, catalogs and on our website. Our seasoned staff has well over 35 years of experience in finding unique items at affordable prices, we offer hundreds of items ranging from personal care, household, apparel, shoes, lawn and garden and so much more! We have something for everyone!Welcome to the Dream Products Family and we look forward to serving you for many years to come!
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Dream Products Inc. Shipping Rates
Listed below are shipping details for Dream Products Inc., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)Standard Continental US Street ETA 3 - 5 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00 Continental US PO Box ETA 3 - 5 business days per Item $0.00 per Weight (lbs) $0.00 per Shipment $0.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Dream Products, Inc. uses SmartPost by FedEx to ship all our packages. This service allows us to offer FREE SHIPPING on items sold via Amazon.How does SmartPost work? Packages are picked up and delivered to your local post office by FedEx. Your local mail carrier will deliver your package. Packages can be tracked using FedEx.com using the tracking number provided in your shipping confirmation.Please note delivery addresses outside the continental U.S. may take an additional week to receive.
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Sales tax is not separately calculated and collected in connection with items ordered from Dream Products Inc. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Dream Products Inc. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Dream Products Inc. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Dream Products is committed to protecting the privacy of children. Our website was not designed or intended to attract children under the age of 18. Nor do we knowingly market or mail to children under the age of 18. We do not knowingly collect personally identifiable information from any person under the age of 18.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Dream Products Inc. to get information about any additional policies that may apply:
Contact this seller Phone: 800-410-2153
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.