Recent Feedback:

4.6 stars over the past 12 months
4.6 stars over the past 12 months (640 ratings)

Matrix Productions, Inc. - Details

  • Top of Page

    About Matrix Productions, Inc.

    Matrix Productions, Inc. is committed to providing each customer with the highest standard of customer service.

  • Top of Page


    Matrix Productions, Inc. Shipping Rates

    Effective on all orders placed after Oct. 19th 2010.

    Most products we sell are small items under 3 pounds and the following shipping policies will apply.

    Standard Shipping (typically 5-8 business day delivery time from date shipped):
    Items ship within 3 business days and sent via USPS First Class Mail®.

    Expedited Shipping (typically 1-4 business day delivery time from date shipped):
    Items ship within 2 business day and sent via USPS Priority Mail® (Overnight to Many Areas).

    Delivery times may be longer during holiday seasons.

    All packages are shipped with insurance and tracking included in shipping costs when available.


    Listed below are shipping details for Matrix Productions, Inc., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.90$0.90
     per Shipment$2.99$6.25
    Continental US PO BoxETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.90$0.90
     per Shipment$2.99$6.25
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.90$0.90
     per Shipment$2.99$6.25
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.90$0.90
     per Shipment$2.99$6.25
    US Protectorates StreetETA---2 - 4 business days
     per Item---$0.00
     per Weight (lbs)---$0.90
     per Shipment---$6.25
    US Protectorates PO BoxETA---2 - 4 business days
     per Item---$0.00
     per Weight (lbs)---$0.90
     per Shipment---$6.25
    APO/FPO StreetETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.90$0.90
     per Shipment$2.99$6.25
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.90$0.90
     per Shipment$2.99$6.25
    CanadaETA5 - 10 business days---
     per Item$0.00---
     per Weight (lbs)$3.00---
     per Shipment$7.75---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

    Top of Page
    Matrix Productions, Inc. Shipping Policies

    We pride ourselves on fast, reliable delivery of your order. When possible all orders are shipped within two business days.

    Unless noted otherwise in the ordering pipeline, Matrix Productions, Inc. ships all orders on a first-come first-serve basis. Expedited shipments receive priority over standard shipments.

    Customers who provide inaccurate shipping address information may experience delays in shipping and may not receive shipping notifications or tracking information. We are not responsible for packages returned to us because of un-deliverable addresses. Orders that are un-deliverable and returned to us are eligible for refund of the cost of the items ordered only; shipping fees cannot be refunded. 

     

    Top of Page
    Matrix Productions, Inc. Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Matrix Productions, Inc. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Matrix Productions, Inc. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Matrix Productions, Inc. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Matrix Productions, Inc. with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Matrix Productions, Inc.'s Privacy Policy.

    Privacy Practices

    Matrix Productions, Inc. values the privacy of your personal data.

    See Amazon.com's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Matrix Productions, Inc. to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Returns and Refunds Policy


    Please return using the information below.

    Returned Item(s) must be:
    1. post marked within 30 days of purchase.
    2. in new, un-used condition.
    3. returned and in original, un-opened packaging if was originally in packaging.
    4. include a copy of receipt containing the complete Order ID

    If the item is a Skin and has been removed from it's paper backing liner it is considered used and is not eligible for a refund. Please do not attempt to put a Skin back on the liner and return it. We WILL NOT refund for any Skin that has been removed from it's paper backing liner.

    For your own protection, when you send your return please get delivery tracking and insurance with your shipment. If your item returns damaged due shipping we will not be able to refund and we will inform you so that you will be able to make an insurance claim with your shipping provider. 

    Refunds will be for the amount paid for each item. All shipping costs are non-refundable. Refunds will be issued within 15 business days of receipt of item(s) returned provided item(s) meet our policy requirements. Items that do not meet our policy requirements will not be returned.

    Return mailing address:
       Matrix Productions, Inc.
       C/O Returns
       1756 1st Ave. N.E.
       STE-B
       Cedar Rapids, IA 52402

    Please include a copy of your original receipt. Returns without receipts can not be processed.


    Thank you