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Matrix Productions, Inc. - Details
For questions regarding products, order delivery, or returns, please contact Matrix Productions, Inc. Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Matrix Productions, Inc.
Matrix Productions, Inc. is committed to providing each customer with the highest standard of customer service.
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Matrix Productions, Inc. Shipping Rates
Effective on all orders placed after Oct. 19th 2010.
Most products we sell are small items under 3 pounds and the following shipping policies will apply.
Standard Shipping (typically 5-8 business day delivery time from date shipped):
Items ship within 3 business days and sent via USPS First Class Mail®.
Expedited Shipping (typically 1-4 business day delivery time from date shipped):
Items ship within 2 business day and sent via USPS Priority Mail® (Overnight to Many Areas).
Delivery times may be longer during holiday seasons.
All packages are shipped with insurance and tracking included in shipping costs when available.
Listed below are shipping details for Matrix Productions, Inc., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $0.90 $0.90 per Shipment $2.99 $6.25 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $0.90 $0.90 per Shipment $2.99 $6.25 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $0.90 $0.90 per Shipment $2.99 $6.25 Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $0.90 $0.90 per Shipment $2.99 $6.25 US Protectorates Street ETA --- 2 - 4 business days per Item --- $0.00 per Weight (lbs) --- $0.90 per Shipment --- $6.25 US Protectorates PO Box ETA --- 2 - 4 business days per Item --- $0.00 per Weight (lbs) --- $0.90 per Shipment --- $6.25 APO/FPO Street ETA 18 - 32 business days 8 - 16 business days per Item $0.00 $0.00 per Weight (lbs) $0.90 $0.90 per Shipment $2.99 $6.25 APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days per Item $0.00 $0.00 per Weight (lbs) $0.90 $0.90 per Shipment $2.99 $6.25 Canada ETA 5 - 10 business days --- per Item $0.00 --- per Weight (lbs) $3.00 --- per Shipment $7.75 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
We pride ourselves on fast, reliable delivery of your order. When possible all orders are shipped within two business days.
Unless noted otherwise in the ordering pipeline, Matrix Productions, Inc. ships all orders on a first-come first-serve basis. Expedited shipments receive priority over standard shipments.
Customers who provide inaccurate shipping address information may experience delays in shipping and may not receive shipping notifications or tracking information. We are not responsible for packages returned to us because of un-deliverable addresses. Orders that are un-deliverable and returned to us are eligible for refund of the cost of the items ordered only; shipping fees cannot be refunded.
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Sales tax is not separately calculated and collected in connection with items ordered from Matrix Productions, Inc. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Matrix Productions, Inc. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Matrix Productions, Inc. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Matrix Productions, Inc. values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Matrix Productions, Inc. to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Returns and Refunds Policy
Please return using the information below.Returned Item(s) must be:1. post marked within 30 days of purchase.2. in new, un-used condition.3. returned and in original, un-opened packaging if was originally in packaging.4. include a copy of receipt containing the complete Order IDIf the item is a Skin and has been removed from it's paper backing liner it is considered used and is not eligible for a refund. Please do not attempt to put a Skin back on the liner and return it. We WILL NOT refund for any Skin that has been removed from it's paper backing liner.For your own protection, when you send your return please get delivery tracking and insurance with your shipment. If your item returns damaged due shipping we will not be able to refund and we will inform you so that you will be able to make an insurance claim with your shipping provider.Refunds will be for the amount paid for each item. All shipping costs are non-refundable. Refunds will be issued within 15 business days of receipt of item(s) returned provided item(s) meet our policy requirements. Items that do not meet our policy requirements will not be returned.Return mailing address:Matrix Productions, Inc.C/O Returns1756 1st Ave. N.E.STE-BCedar Rapids, IA 52402Please include a copy of your original receipt. Returns without receipts can not be processed.Thank you