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4.6 stars over the past 12 months
4.6 stars over the past 12 months (2,437 ratings)

Frequently Asked Questions

Contact Us: info@pacificplex.com or 1-800-987-2503

PacificPlex - Details

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    About PacificPlex

    Contact Us: info@pacificplex.com

    Customer service†phone:†1-800-987-2503

    Customer Service Hours: 7am-3pm M-F PST

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    PacificPlex Shipping Rates

    †††††††

    U.S. Shipping & Handling

    Purchase Total
    Priority 3 Day
    Express 1-2 Day (Requires Signature)
    $0-$29.99
    $6.00
    $24.00
    $30.00-$59.99
    $8.00
    $26.00
    $60.00-$79.99
    $10.00
    $28.00
    $80.00+
    $12.00
    $30.00

    ††††††††††† †††††††††

    Canada Shipping & Handling

    Purchase Total
    ††††††††††††††† Express 7-10 Day (Requires Signature)
    $0-$29.99
    $35.00
    $30.00-$59.99
    $38.00
    $60.00-$79.99
    $40.00
    $80.00+
    $45.00

    ††††††††††††

    International Shipping & Handling

    Purchase Total
    Express 7-10 Day (Requires Signature)
    $0-$29.99
    $48.00
    $30.00-$59.99
    $52.00
    $60.00-$79.99
    $55.00
    $80.00+
    $60.00

    Listed below are shipping details for PacificPlex, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    APO/FPO
    Canada
    Europe
    Asia
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    Continental US PO Box · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    Alaska and Hawaii Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    Alaska and Hawaii PO Box · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    US Protectorates Street · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    US Protectorates PO Box · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    US Protectorates Street · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    US Protectorates PO Box · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    APO/FPO PO Box · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $6.00
    $30.00 to $59.99 $8.00
    $60.00 to $79.99 $10.00
    $80.00 to Up $12.00
    APO/FPO Street · Expedited · (8 - 16 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    APO/FPO PO Box · Expedited · (8 - 16 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $24.00
    $30.00 to $59.99 $26.00
    $60.00 to $79.99 $28.00
    $80.00 to Up $30.00
    Canada · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $35.00
    $30.00 to $59.99 $38.00
    $60.00 to $79.99 $40.00
    $80.00 to Up $45.00
    Europe · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $48.00
    $30.00 to $59.99 $52.00
    $60.00 to $79.99 $55.00
    $80.00 to Up $60.00
    Asia · Expedited · (2 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $29.99 $48.00
    $30.00 to $59.99 $52.00
    $60.00 to $79.99 $55.00
    $80.00 to Up $60.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    PacificPlex Shipping Policies

    Shipping Policies
    We ship exclusively via US Postal Service (USPS). Shipping rates are based on your total purchase for one or multiple items. Tracking is included on all packages. Orders are shipped within 2 business days (monday-friday).

    US customers can choose:


    -Priority 3 Day with Delivery Confirmation

    -Domestic Express 1-2 Day with Insurance (requires signature)

    California residents are subject to 8.75% sales tax.
    Signature required for orders over $100.00

    For Canada:

    -Canada Express 7-10 Days (insurance included, requires signature)*

    International customers:

    -Global Express 7-10 Days (insurance included, requires signature)*

    *We are not responsible for time to clear customs, which can extend delivery time. Customer is responsible for any customs duty charges.

    International customers - we appreciate your business, but we cannot mark your package as 'gift'.
    We are not responsible for packages once tracking status shows 'Delivered'.

    Tracking status can be viewed at //www.usps.com.

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    PacificPlex Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from PacificPlex through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from PacificPlex may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from PacificPlex through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide PacificPlex with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to PacificPlex's Privacy Policy.

    Privacy Practices

    PacificPlex values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Return Policy:

    Please ask all questions before purchase.

    If for any reason you are not satisfied with your purchase, you may return it for an exchange or full refund for the price of the item (shipping is non-refundable) within 30 days.

    Refunds are not granted after 30 days. If we receive your return after 30 days from your date of receipt, you will receive the opportunity to exchange for any store item(s) of equal or lesser value at that time.

    Please fill out the brief return form on the reverse side of the invoice you received with your order & return it with the item.

    No RAN (Return Authorization Number) is required.

    If your exchange request is unavailable, we will process it as a refund instead.

    Your return must also meet the following guidelines:

    Orders must be returned in the condition received with tags attached.

    If you are returning swimwear, shapewear, or panties, the protective liner must be in place.

    Refunds will not be granted for items that have been worn, washed or damaged.

    We will promptly issue your exchange or refund upon receiving your return provided it meets the above guidelines.

    Shop with confidence! We stand behind our items and aim to please.


    Still have a question?

    Customer Service Phone:

    1-800-987-2503

    Hours 7am-3pm Mon.-Fri. PST

    email: info @ pacificplex.com

    †Thank You For Shopping With Us!

    Contact this seller Phone: 800-987-2503

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Sizing Information

    Please see the size chart for the item in the images on the item page.