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Amazon Baby Registry
FAQ
| Amazon Baby Registry
Benefits
I'm just beginning the registering process.
Why should I register at Amazon Baby?
What is a universal registry?
Creating and Updating a
Registry
I just created my baby registry. Why
doesn't it come up when I search for it?
Will my guests be able to access my Amazon Baby Registry from other baby websites?
How can I edit my created baby
registry?
Can my co-registrant edit our registry?
Can I see who purchased items from my baby
registry?
How can I tell my friends and family about
my Amazon Baby registry?
Can the items on my baby registry be
shipped internationally?
How will I know if items on my baby
registry have gone out of stock?
How can I find out if an item from my baby
registry has been recalled?
Adding Items to Your
Registry
How do I add an item to my baby
registry?
How do I add an Amazon.com Gift Card to my registry?
One of the items I want to add to my
registry is being sold by another website. How does
this work?
Deleting a
Registry
How do I delete a baby registry I no longer
need?
Purchasing from a
Registry
What information is included on a
gift-order packing slip? Will my recipient see the
price?
Will the baby registry owner know that I
bought them a gift even if I don't add a gift
card?
Can I get Super Saver Shipping on the gifts
I purchase?
Can I get Amazon PRIME Shipping on the
gifts I purchase?
One of the items on my baby registry is
being sold by a merchant other than Amazon.com. How
does this work?
The gift I want to purchase is being sold
by a third-party seller. How does this
work?
The gift I want to purchase is a universal
item and appears to be from another website. How does
this work?
Tracking
Packages
Can I track a package that someone bought
for me from my baby registry?
Returning Gifts
Can I return gifts purchased from my baby
registry?
How do I return a gift purchased from a
third-party seller?
How do I return a gift purchased from
another website and not Amazon.com?
10% Completion Discount
How does my 10% Completion Discount work?
When will I receive my discount?
How do I redeem my discount?
How do I change the quantity of an item I already added to my cart?
Which items qualify for the discount?
What happens if I change my event date after my discount starts?
What restrictions are there on using the discount?
Can I still purchase items in my cart from the completion view, even if the completion discount view is gone?
Can I still add items to my registry after my completion discount period has started?
Advice Team
How does advice team work?
Why start an advice team?
Do the recommendations from my advice team appear on my registry?
How do I add items to an advice list/advice team?
How do I get back to someone’s advice list?
How do I remove myself from an advice team?
How do I remove someone from my advice team?
How do I delete a comment made by someone else on my advice list?
| If you don't see your question
here, please visit our help pages or contact customer
service.
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I'm just beginning the
registering process. Why should I register at Amazon
Baby?
There are many benefits to having an Amazon Baby
Registry for you and your loved ones.
You will love:
- That anything for sale on Amazon.com can be
added to your list, including toys, books, DVDs, music, and
so much more
- That you will receive a 10% Completion Discount 30 days before your event date to help you get the remaining items you need from your registry.
- Customer reviews and recommendations help
you choose which products you'll love for a
lifetime
- That your Amazon registry is a universal
registry. When you
get the universal "add to registry"
button you can add more products to your registry from any
website. Now you really can register for practical,
must-have items and fun, fanciful gifts all in one
place!
- Tons of tools, tips, and guides to help you
create and organize your registry
- The ability to email friends and family to
spread the word about your good news, plus a Thank You List
feature that tracks which loved one has purchased which
gift for you
- Returns are easy through our Online Returns
Center
Your friends and family
will love:- The ability to shop anytime, anywhere for
your gift--even internationally
- The ease of shopping on Amazon.com (many are
already Amazon.com customers
- FREE Super Saver Shipping on Amazon.com
orders over $25*
- All You Can Eat Express Shipping for
Amazon.com Prime members**
| *Some restrictions apply. See site
for details.
**Some restrictions apply. See site for details.
| What is a universal
registry?
Sometimes you'll find things you want to add to
your registry when you aren't browsing the Amazon.com
website. That's OK--you can still add those items to your
Amazon Baby Registry with the Universal Registry Button.
The
Universal Registry Button is a browser button that will let
you add items to your Registry even if they aren't listed on
the Amazon.com website.
Click here to get the button.
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I just created my baby registry.
Why doesn't it come up when I search for it?
- It may take up to six hours for your new
registry to become searchable.
Will my guests be able to access my Amazon Baby Registry from other baby websites?
- Amazon Baby Registry has joined up with TheBump.com to make it easier for your guests to find your Amazon Baby Registry and your other registries all in one place. Your registry will now appear with any other participating registries you may have at TheBump.com, the place to go for the inside scoop on pregnancy and everything baby and the most active mommy community on the web. It may take up to 36 hours for your newly created registry to appear on TheBump.com. If you would prefer that your Amazon Baby Registry not be shown on TheBump.com, please
update your preferences.
How can I edit my created baby
registry?
- You must be logged in to edit your baby
registry information or add items. If you find your
registry by searching for it but are not able to edit it,
try signing in (if you are not already), or try signing
in with a different account. It's possible to have
multiple accounts at Amazon.com under the same e-mail
address. To sign in, click the sign-in link at the top of
the registry view ("If this is your registry, click here
to sign in"). Normally when you add items to or purchase
items from your registry the changes appear online almost
instantaneously.
Can my co-registrant edit our registry?
- You may opt to give your co-registrant editing
permissions for a Baby Registry when you enter your Registry
Information for the first time or edit the permissions after
a registry is already established. To give your co-registrant
permission to view and edit your Baby Registry when logged into
her/his personal Amazon.com account, follow the steps
here
.
Can I see who purchased items from
my baby registry?
- Items purchased directly from your
registry will be displayed in your Thank You List
(available from the owner's view of the
registry).
How can I tell my friends and
family about my Amazon Baby registry?
- Click on the "Tell Family ' Friends" tab
located at the top of your baby registry. An e-mail form
that contains a direct link to your baby registry can be
filled out to send to one person, or an entire group of
people. For your convenience, we have provided a message
for you, but you can write your own note if you prefer.
Finally, you can direct guests directly to
www.amazon.com/babyregistry where they can search for
your registry by name.
Can the items on my baby registry
be shipped internationally?
- Some items are not available for
international shipping. If your baby registry or the
registry you are purchasing from has an international
shipping address, you will be notified when you place
your order if the item cannot be shipped to that address.
See our shipping policy to learn more.
How will I know if items on my baby
registry have gone out of stock?
- If an item you've added to your baby
registry is no longer in stock, you will see the message
"This item is currently unavailable" under the price of
that item at the right-hand side of your list. If you'd
like to remove the out-of-stock item, click "Remove" to
the right of the product information, then click "Save
All Changes."
How can I find out if an item from
my baby registry has been recalled?
- Because your baby's safety is important to
us, we have created a Product Recalls page. If you aren't
sure about an item, check this page before adding it to
your baby registry.
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How do I add an item to my baby
registry?
- Any item for sale at Amazon.com can be
added to your baby registry. Start by browsing the
website or searching for items you want. Once you've
navigated to an item's product detail page, click the
button on the right side of the page with the words "Add
to Baby Registry." The product will then be automatically
added to your registry. Visit your registry to change
desired quantities or to delete any items. Please see our
help page on creating your registry for more
information.
How do I add an Amazon.com Gift Card to my registry?- You can access the Amazon.com Gift Card page
here. Once you are logged in, the ‘Add to Baby Registry’ button will appear on the right side. Select your denomination and click 'Add to Baby Registry'.
One of the items I want to add to
my registry is being sold by another website. How does this
work?- Using the universal registry button you
can items to your registry from any website you visit. To
get the button,
visit our install page and follow the directions listed there. It should
only take a few seconds for the button to be added and
appear in your browser's tool bar.
Once you see the button, it's available for you to
use immediately. When you're browsing a website and you
see something you want, just click the "Add to Registry"
button in your tool bar. You'll see a confirmation
screen, and the item will be added to your Amazon Baby
Registry.
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How do I delete a baby registry I
no longer need?
- At the top of your registry, click "Manage your registry" and choose "Your registry information" from the drop down. At the bottom of
the page there is a "Delete your registry" button. Once
clicked, you will be asked to confirm this
action.
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What information is included on a
gift-order packing slip? Will the recipient see the
price?
- If the order was designated as a gift at
the time of purchase, the packing slip will
not display any prices. Each gift shipment is sent
with a packing slip that lists only the following
information: purchaser's name and billing address, items
included in the shipment, and the gift note (if the giver
enclosed one).
Will the baby registry owner know
that I bought them a gift even if I don't add a gift
card?
- All gifts purchased directly from a baby
registry are recorded for the registry owner in their
Thank You List. This feature tells the registrants which
items were purchased for them and who purchased each
gift.
Can I get Super Saver Shipping on
the gifts I purchase?
- If you purchase baby registry items that
are sold by Amazon.com (and not a third-party seller),
your purchase may qualify for Super Saver Shipping. Some
restrictions apply, so please see our shipping
information for more details.
Can I get Amazon PRIME Shipping on
the gifts I purchase?
- If you purchase baby registry items that
are sold by Amazon.com (and not a third-party seller),
your purchase may qualify for Amazon PRIME Shipping. Some
restrictions apply, so please see our shipping
information for more details.
One of the items on my baby
registry is being sold by a merchant other than Amazon.com.
How does this work?
- You can add any item available for sale on
Amazon.com to your baby registry. Some items you may come
across will be offered by Amazon Merchants like Target,
Baby Universe, or BabyAge. Amazon Merchants are
independent, third-party sellers who offer a variety of
merchandise for sale through the Amazon.com site. When
your guests purchase from one of these third parties,
their order will be fulfilled directly by the merchant,
who also handles all customer service, including returns.
In many cases, a single item may be offered by both
Amazon.com and one or more Amazon Merchants. In these
cases, your loved one may decide which seller to purchase
from. For more information, visit our Amazon Merchants
Help section.
The gift I want to purchase is
being sold by a third-party seller. How does this
work?
- Many items for sale on Amazon.com are
offered by independent, third-party sellers known as
Amazon Merchants or Marketplace sellers. When you
purchase from one of these third parties, your order will
be fulfilled directly by the merchant, who also handles
all customer service, including returns. You will make
your payment, however, through Amazon.com using Amazon
Payments. The vast majority of third-party orders are
covered under the A - Z Guarantee, which ensures that the
mom-to-be will receive her gift in good condition and in
a timely manner.
You may notice the phrase "Gift options not available"
(i.e., gift wrap or a gift card) underneath items offered
by Amazon Merchants. Please note that the recipient will
still know that gift is from you, as every baby registry
contains a "Thank You List" feature that lists all items
and their purchasers.
The gift I want to purchase is a
universal item and appears to be from another website. How
does this work?
- When you browse a registry, you may see
non-Amazon items listed with a "Shop this store" button
in the universal item category. If you decide to click
the button to purchase an item, you will be given the
option to "reserve" the item for purchase before being
taken to the website where the item is sold.
When a universal item is reserved on a registry, it
is added to the purchased section in the gift-giver's
view so that others will know it is spoken for. It's like
calling "dibs" on a gift (but only on the Amazon.com
registry). By reserving an item you are indicating that
you intend to purchase that item from a store or website
(either the one listed or another retailer). Remember,
after reserving an item you must still go to the store or
website where it is sold and purchase the item -- this
transaction will take place outside of Amazon.com.
Once you purchase a universal registry item from
another website, the seller of the products on that site
will charge your credit card, ship the product to you (or
to another address you choose), and handle all customer
issues. Amazon.com has no control over your experience
once you leave our website, and the A-to-z Guarantee does
not apply to these orders.
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Can I track a package that someone
bought for me from my baby registry?
- At this time it is only possible for the
purchaser to track a package. Please contact customer
service to get information on packages that are being
sent to you as gifts.
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Can I return gifts purchased from
my baby registry?
- Returning gifts is simple. Visit our
Online Returns Center to print out a mailing label, and
then mail the package back to Amazon.com. Don't forget to
save your packing slip, as it's helpful to have the Order
ID handy when you request the mailing label. Once the
return is received, you'll be sent a check or an
Amazon.com Gift Certificate for the value of your return.
(Don't worry--the gift giver won't know the gift was
returned!) Please visit our Gift Returns Help pages to
get all the details.
How do I return a gift purchased
from a third-party seller?
- For orders placed with a third-party
seller, customer service (including returns) is handled
by that seller. Check the packing slip in your shipment
for the name and contact information of the Amazon
Merchant who fulfilled your gift. Then contact them
directly to find out how to return the
item.
How do I return a gift purchased
from another website and not Amazon.com?
- For gifts purchased from stores or websites
other than Amazon.com, customer service (including
returns) is handled by that seller. Amazon.com has no
control over your experience once you leave our website,
and the A-to-z Guarantee does not apply to these
orders.
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How does my 10% Completion Discount work?
- Your Amazon Baby Registry includes a discount on certain items from your registry to help you prepare for the arrival of your baby. It will be available to the primary registrant automatically 30 days from event date and can be used on a one-time purchase for up to 60 days after the event date. Please note your registry must be active for 14 days before you are eligible.
Once eligible, a message will appear at the top of your registry directing you to the completion discount view. The completion view is a filtered list of your registry, displaying only the items that can be purchased with the discount. The items have to be added to your cart from the Completion Discount view and the discount will then be applied at checkout. Add all the items you would like to purchase with your discount from the Completion Discount view. Once an order containing an item(s) from your Completion Discount view has been completed, you will not be able to access this view. Once you make a purchase, if you reach the maximum discount amount or if your discount period has passed, any attempt to access the Completion Discount view will display an error.
When will I receive my discount?
- A message will appear at the top of your registry 30 days prior to your event date (please note your registry must be active for 14 days before you are eligible.)The message will take you to the Completion Discount view of your registry. Please note that the discount is tied to the primary registrants Amazon account only.
How do I redeem my 10% Completion Discount?
- The discount can be redeemed by the primary registrant. Simply click on the link in the message at the top of your registry and start adding items to your cart from that view. Items must be added from the Completion Discount view in order to qualify. The discount will be applied at checkout on all eligible items, up until your discount expires.
How do I change the quantity of an item I already added to my cart?
- To change the quantity of an item, first delete the item from your cart and then add it from the completion discount view with the new quantity.
Which items qualify for the discount?
- The Completion Discount applies only to items sold and fulfilled by Amazon.com and must be purchased through your 10% Completion Discount view.
What happens if I change my event date after my promotion starts?
- Changes to your event date after your discount offer begins will not change the start and end date of your 10% Completion Discount.
What restrictions are there on using the discount?
- The discount amount is 10% and may only be redeemed through the Amazon account of the primary registrant. It applies to items sold and fulfilled by Amazon.com that appear in your 10% Completion Discount view. The discount is valid 30 days before the registry event date and 60 days after. Please note your registry must be active for 14 days before you are eligible. For a one-time purchase only. Limited to one discount per customer for 8 months from activation. There is a maximum purchase amount of $5,000.00 US Dollars ($500.00 discount.) You will not be able to add any additional promotional items to your cart once you begin purchasing. So be sure that you have all the promotional items you want in your cart before you checkout. Once the items in your cart reach the maximum discount allowed, you will no longer be able to add items. Click here for the full
Terms and Conditions.
Can I still purchase items in my cart from the completion view, even if the completion discount view is gone?
- If you purchase some of the promotional items in your cart, you will no longer be able to access the completion discount view. However, you will still be able to purchase the remaining promotional items in your cart, provided your completion discount has not expired.
Can I still add items to my registry after my completion discount period has started?
- Yes. You can continue to add items to your registry. Those that are eligible for the discount will be reflected in your Completion Discount view upon refresh.
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How does advice team work?
- An email will be sent to anyone you invite to join your advice team. Once they have accepted the invite, team members can add items and feedback to a list that will appear separate from your registry, your “advice list.” At any time, you can view the list of recommendations and choose the items you want to add to your registry.
Why start an advice team?
- Your friends and family are the best resource for which baby items are must-have's and what items they like. An advice team helps you narrow the many choices for baby items with feedback from people you know and trust.
Do the recommendations appear on my registry?
- No. Any recommendations will appear in your advice list, which is separate from your registry. Only you can add items to your registry. If your registry is set to private, you can still have an advice list.
How do I add suggestions to an advice list?
- To add an item to your own advice list for feedback from your team, just click the “Add to baby registry” button on any product page and choose “Your advice list.” You will then be able to add a comment for your team to view. To add an item to someone else’s advice list, you must be invited to be part of their advice team. Once you’ve accepted the invite, you can add to their list from any product page by clicking the “Add to Baby Registry” button and choosing their list from the options in the drop down.
How do I get back to someone’s advice list?
- From the Amazon.com main page, click on the wish list drop down button in the upper right. Baby registry will be one of the options. If you are logged in, it will take you to the list for any teams you are currently part of.
How do I remove myself from an advice team?
- From the list view, click the “opt out” link on the right.
How do I remove someone from my advice team?
- From the “Your Advice Team” section on the left of your registry, choose “edit” and then “delete” to remove a team member. Once deleted, the team member will no longer be able to view, add or post comments to your advice list.
How do I delete a comment made by someone else on my advice list?
- To remove a comment, delete the item from the list.
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