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Helpful Votes: 11

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QuietComfort 2 ear cushion kit
QuietComfort 2 ear cushion kit

5.0 out of 5 stars Easy to use, April 25, 2013
Verified Purchase(What's this?)
These were easy to install, and are like having brand new headphones. I almost bought a new set of headphones, as the old ear pieces were tearing an shedding black fuzz every time I used them and becoming uncomfortable. A friend told he thought you could replace the ear cushion, now it's like they are new. Highly recommend.

Industry of Thieves
Industry of Thieves
Price: $7.00

11 of 15 people found the following review helpful
1.0 out of 5 stars this book reads like a National Enquirer, September 10, 2009
This book is so dramatic and sensationalist, it is laughable to anyone who works in the transportation industry. I have also worked on all sides of transportation: managing shipping/receiving operations for distributors, as the owner of a small trucking company, for other trucking carriers with 200 + trucks, for companies that provided air and ocean freight forwarding, and for companies that provided freight brokerage.

What seems like potentially logical points at first glance are in fact simply not true. Ask yourself one question: why do freight brokers and freight forwarders exist in a free market economy if they serve no purpose? Are we to believe that there is some consiracy that manufacturing companies needlessly pay more money (rather than keeping it for their own pockets) and have no choice but to do so? This is ridiculous. Brokers and forwarders exist to fill a market need: to do the legwork on behalf of the shipper to find the best priced truck with the right equipment and the right insurance coverage for a shipment. For this, the broker typically earns a gross profit of 10-15% (not the margins the author speaks of; these numbers are easily verifiable, so either the author doesnt really know what his is talking about, or he inflated the numbers to make the book more sensational.) 10-15% is the real number, which is considered a low gross margin for most any business. This is not net profit:the broker still has to pay employees, rent, and other overhead that all businesses pay, plus pay taxes on whatever is left. Software gross margins by comparison are often 100% or more; no one is calling for legislation to regulate software providers. If you don't want it, don't buy it. This is how the free market works.

The author's point seems to be that having all shippers go direct to a carrier is the best way to go. Nice theory, but totally impractical and not real world. That is like saying it would be best if there were no real estate agents-home buyers go direct to home sellers. The problem is that real estate agents provide value to buyers to help them find and negoiate for the best home to meet their needs, and value to home sellers to bring them buyers. Is it better if a seller found a buyer direct? Of course! How often does it happen? Not very often, so therefore real estate agents exist. Brokers are the real estate agents of the transportation industry: they bring the right carriers at the right place to the shipper, and they get the carrier's trucks moving to the places where the carrier wants to move his truck, to be able to position equipment, to get the driver home to see his family, etc. The carrier sets the price and determines which loads they want-no one forces them to move a load for any particular price; the shipper determines whether or not to use a broker or a carrier. The broker only gets paid when they provide the shipper with the right carrier at the right price, and the carrier with the right price going to the place the carrier wants to go. Sometimes shippers have consistent freight moving to the same locations; for these they use direct carriers who have lots of equipment. This is the same as the home buyer and seller finding each other; great if and when it happens, just not realistic for every transaction.

The thing that most bothers me about this book is the call for legislation. Why? Capitalism works. The free market decides if a company or industry provides value andif they get to succeed. Move to a Communist country if you want the government decide everything for you. Legislating profit margins is WRONG, and singling out any one industry is unfair. Let the free market decide what works and what doesn't. This is the American way.
Comment Comments (2) | Permalink | Most recent comment: Feb 8, 2010 5:15 PM PST

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