Travel Pro buis backpack a 50-50 prposition
, June 14, 2012
I ordered 2 bags, one for myself and the other for a buddy. His tore at both unions where the straps meet the back pack. Mine has shown no signs of tear or wear and I have made multiple overseas trips with it. The quality is consistent with travel pro reliability and functionality. Product made in China which is probably why I named this review the ("hit" very good quality or "miss" very poor quality) 50-50 propostion.
The plus is I ordered thru Amazon, went online , selected the return/refund tab, provided reason for return and requested a replacement- was subsequently provided with a prepaid mailing label (UPS) and given 2weeks to Send /return damaged article, before I even mailed the item back, I received an email advising my replacement ordered was being processed and an approximate date of delivery.
First time, I ever had to return an item with Amazon, but this experience encouraged me to purchase through them even more.