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Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results
Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results
by Bob Kelleher
Edition: Hardcover
Price: $24.99
69 used & new from $18.08

5.0 out of 5 stars Valuable Guide to Complex Topic, March 4, 2011
Over time, I have read many books, articles and publications on employee engagement. Bob Kelleher's deep HR knowledge coupled with actual COO experience affords a particularly unique framework and perspective around the employee engagement topic in "Louder Than Words". Many companies state that they are customer focused and that their workforce is their greatest asset - but the first chapter of this terrific book provides an important cautionary note on this point: "there's no market for lip service" when it comes to employee engagement. "Louder Than Words" provides a much needed guide on the practical aspects of designing and implementing a portfolio of initiatives and practices that can truly impact an engagement culture. I highly recommend this book for both HR practitioners and business leaders alike who are interested in developing and implementing a practical approach to employee engagement at their companies.


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