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2010 BPM and Workflow Handbook, Spotlight on Business Intelligence
2010 BPM and Workflow Handbook, Spotlight on Business Intelligence
by Layna Fischer
Edition: Paperback
Price: $75.00
27 used & new from $28.32

2 of 2 people found the following review helpful
5.0 out of 5 stars Great inspiration for the experienced and a bible new people to the business, July 1, 2010
2010 BPM and workflow handbook is an easily read book, which puts together many various elements of process management. It is unique in being all-round from concepts, through technical solutions and to putting both into practice. I personally found the handbook particularly relevant in the technical explanations, which are incredibly relevant to process managers but which in itself are different disciplines to process management and therefore often leads to opportunities being missed out. Meanwhile, I found inspiration for current debates in the business, for instance in the chapter on knowledge processes. The handbook is spot-on for the hot potatoes of our industry.

The experienced process manager will be knowledgeable about many of the topics while I am positive other chapters will provide new insight - and due to the structure of the book, it is straight forward to pick and chose. For the less experienced, you have found your BPM bible which will jump start your ability to manage processes.

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