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The Fine Art of Small Talk
The Fine Art of Small Talk
by Debra Fine
Edition: Paperback
68 used & new from $2.86

33 of 36 people found the following review helpful
5.0 out of 5 stars A very helpful manual, May 21, 2002
Everybody can talk, but can you carry a conversation? Or more to the point, can you manage a quality conversation where both (or all) parties feel great about it when they leave? The Fine Art of Small Talk is an excellent manual to help you improve your conversation skills.
Author and seminar leader Debra Fine delivers a snappy, interactive and concise guide to getting the most out of networking and social occasions. The book includes many useful lists, such as icebreakers to get a conversation going, topics to avoid,, great exit lines to retreat gracefully, ways to fuel a conversation, and ways to leap the chasm of pregnant pauses.
One chapter of special interest is on listening. Do you sometimes talk too much to converse? Do you get distracted by other people or happenings in the room? Do you show your boredom by letting your eyes wander? You, too, huh? The you'll need this chapter as much as I do.
Another chapter of special interest is the one on "conversation criminals", which is essentially tips for dealing with difficult people, such as those who monolpolize conversations or brag too much or put you through an interrogation.
The Fine Art of Small Talk is everything a personal development book should be: short and to the point, interactive and easy to read, and most of all useful.
The reviewer is David Leonhardt, author of Climb your Stairway to Heaven: the 9 habits of maximum happiness...

How You Can Reach & Sell the $20 Trillion Senior Marketplace
How You Can Reach & Sell the $20 Trillion Senior Marketplace
by Gary Onks
Edition: Hardcover
30 used & new from $0.01

5.0 out of 5 stars I'm sold on seniors, May 21, 2002
If you want to run a successful business, focus on the senior market, says Sold On Seniors author Gary Onks. A former marketer of retirement homes, Onks takes readers "backstage" to see how seniors live, act and think. He leads us into their world and explains how to reach them.
I must state up front that very little of his advice need be limited to seniors. When he speaks of trust and freedom and independence and hearing "I care" from sales staff, I think everyone would agree those are features that would draw customers. But perhaps seniors have the time to look for these qualities and a heightened need for security that makes such features all the more important when pitching to the senior market.
Onks clearly identifies with seniors, sharing with readers his tales of youthful experiences with his "Grandpap" and "Meemaw". He shares this secret with readers: "If you stir it all together and boil it all down to its basic elements, you find my original and 'Natural' Secret Ingredient in the recipe for successful selling to seniors. It is simply, show them that you 'Care', and show them with your heart."
Be forewarned, this is not literary writing, nor will your high school English teacher be impressed. And it does not read like a business book (whew!). The writing is no-nonsense, straight shooting, and conversational ... almost like what you'd expect him to tell you sitting on the front porch of an old farm house. I like that style of writing (perhaps because I wrote Climb your Stairway to Heaven in just as conversational a tone).
Gary Onks convinced me. It's time to get seniorized.
The reviewer is David Leonhardt, author of Climb your Stairway to Heaven: the 9 habits of maximum happiness. ...

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