67 of 76 people found the following review helpful
Panasonic Blue-ray DMP-BDT320 Good unit - poor setup instructions
, March 21, 2012
I purchased this unit from Amazon last week. The DMP-BDT320 is extremely lightweight and sleek.
The setup seemed simple. My plan was to hard wire the internet using a LAN connection and not to the wireless since LAN speeds are faster. After fumbling with the mouse pad remote for a few minutes, I soon realized it is ultra sensitive. Only a slight sweep across the pad works. After following the screen setup instructions everything worked. I didn't even have to mess with the setup for the LAN it was already on and working - at least I that's what I thought.
I connected to the internet by touching the internet button on the remote. By the way, the remote also has a separate NETFLIX button which is quite nice actually. I then setup my existing NETFLIX account without any apparent issues. I then tried the internet and watched a couple of You-Tube videos. Then inserted a Blue-ray movie into the player. The sequence is the same as if you were inserting a DVD into a auto dash unit. The movie started fast - much quicker than my previous Blue-ray unit. I then discovered the remote apparently does not have an eject button. Back to the manual only to discover you must touch an eject button on top of the unit in order to release the Blue-ray disc.
I turned the unit off and a few minutes later decided to test watch a NETFLIX movie. I soon found out NETFLIX's streaming selections are terrible - maybe one out of 20 fairly new DVD releases might be offered. So, if you are considering a NETFLIX streaming account for purely economic reasons you might want to think again. I personally am going back to the mail program and a much better selection of newer movies. Anyway, after I turned the unit back on I could not get my LAN connection to work. After gaining some insight from googling a few online sites, I determined the DMP-BDT320 has to be connected to your home network. This of course requires network instructions from your computer and cablemodem/router. The DMP-BDT320's instruction manual does not offer any insight on connecting to the internet using a LAN connection via a home network. I guess I'll get that done later. I have no idea why the player recognized the LAN at the time of my initial setup. I went ahead and connected by wireless through the unit's setup instruction. Setup was easy and after inputting my router's WEP security code, the wireless connection was solid and steady.
I had difficulty getting the unit to connect me to my existing NETFLIX account. I kept getting an error message. I went back to my computer and my NETFLIX account online. NETFLIX's online instruction said I needed to obtain an "activation" code from my Blue-Ray player. I went back to the player and could not come up with any screen that gave me a NETFLIX activation code.
I called Panasonic support and had difficulty getting a phone connection. When I finally did, the representative said that since I had setup the unit already, the activation code would not be displayed again unless I "reset" the player. That sounded reasonable but they gave me reset instructions for another Panasonic unit because their instructions discussed buttons and features on a remote that I did not have. I called back again. Panasonic support again me reset instructions for a unit other than the DMP-BDT320. I tried again and this time was elevated to a third level support desk. This person finally supplied me with the reset instructions for the DMP-BDT320. For those interested here are the instructions which will reset the DMP-BDT320 back to a new factory unit:
Turn off the electricity or power to the DMP-BDT320 (Player) - wait a minute and then replug the chord back into the wall outlet or electrical strip.
Do not turn on the power to the unit using the remote.
Using the remote, press the "Key" Button along with the "B" and "Y" buttons at the same time for about 10 seconds or until the players screen displays "00 RET."
Immediately press the "R" button until the player's screen rolls over into the "08 FIN" display.
When "08 FIN" is displayed, hold down the "G" button until the screen says "Hello."
When the screen says "Goodbye" you are finished. The player will turn itself off and the unit will have been reset.
After I reset the unit, I went back and sure enough the player asked me instructions as if I was turning on and programming the DMP-BDT320 for the first time. Please remember this has nothing to do with setting the unit to the "default" setting which is available on the remote and player setup. That command does not bring the machine back to first time use.
Lastly, I returned to NETFLIX only to find out my NETFLIX account settings were in error and I did not even need to input an activation code. I guess knowing how to reset the machine was worth the trouble.