Message from the Manufacturer
Cisco recently announced that it will be exiting the Flip business and will continue its focus and commitment on delivering solutions through its Linksys products and consumer TelePresence solutions. More information can be found at Cisco’s consumer website (this link navigates off of the Amazon.com website).
Thank you Flip fans for all your support and comments about Flip and our team as we begin our transition plan to close the business. We will continue to provide technical support for Flip video cameras until December 31, 2013, and Flip cameras will be available while supplies last.
If you own a Flip or are considering buying one, support will continue within the terms of the Flip Video warranty, which is one year from purchase date. For customers who have issues that are not covered by our warranty or that are outside their warranty period, Cisco will continue to provide support for a nominal fee until December 31, 2013. E-Support will also continue to be complimentary and available until December 31, 2013. Details and updates about our support and service as well as our warranty policy can be found on Cisco’s consumer website (this link navigates off of the Amazon.com website).
FlipShare software will continue to be fully functional and supported until December 31, 2013. However, please note that starting May 12, 2011, videos shared on a FlipShare channel will only be available for up to 30 days while videos shared on Facebook, YouTube or stored in FlipShare on your computer will not be impacted and do not have a 30-day limit. After that time Cisco will no longer support FlipShare, though it may remain functional as a software tool for offloading, editing, and archiving videos. Video sharing will no longer be supported past December 31, 2013.
Flip will continue to be available while supplies last. If you are looking for a customized Flip, please order from the Flip Video website (this link navigates off of the Amazon.com website). Flip Video will continue to honor the support and warranty commitments and FlipShare software as mentioned above.