I love Amazon and during the year I buy probably 90% of everything on there. But when it comes to black Friday I just get frustrated with Amazon and don't even bother.
I don't like the whole lightening deal of it all. You don't know whats coming up and if you do you don't know the price. So do they expect you to check the site every hour just to see what they have? Most of the stuff I'm not interested in.
They have that paragraph when you click on the black Friday deals about you shouldn't have to wait in line to get a deal, well I shouldn't have to constantly stay online for maybe seeing something I want. Honestly I would welcome getting a flyer, looking threw it and know what that store has and be done with it, and wait in line then never know what you are getting on amazon.
I'm not an some old lady set in my ways. Like everyone else I'm online all the time and on my smartphone. So I'm connected and open to alternative ways of getting up to date. Its not that that bothers me. Its not knowing flatly what they have so I could make an educated purchase.
It doesn't matter how low Amazon's prices are. If I don't know about it and have to wait all day then its not worth it.
Anyone else feel this way or am I totally missing something and doing something wrong?
This is so unorganized! It appears that this wonderful site doesn't know how to plan for Black Friday and what a great opportunity to appeal to the long lines of people to stay home and get it here. I don't know why Amazon can't get it figured out. As for me, I'm not going to give them too much more time, I'm too busy to keep checking.
I feel the same way, they make it way to hard. just put it out there amazon!!!!!! who has time for this lighting stuff at the busiest time of the year. I buy a ton of things from Amazon. throw me a bone please.
I agree with both of you. I can't be sitting here and keep going through the Lightning Deals to get to the one I want. This is the first time I have been on Amazon for the Lightning Deals. I thought it was going to be different. I too thought itwhould be better organized.
As it is, for todays Lightning Deals, there's only one item I am remotely interested in and I don't know if I'll be home when it comes up, to grab it or check the price. I am going to some friends house. I think they have WiFi but I am not sure. I am taking my laptop just in case.
It's not just you, I've completely given up on Amazon for Black Friday at this point. As amazing as Amazon is, dealing with their stupid "lightning deals" garbage makes standing in a line for 6 hours like the good old days seem like a picnic.
Completely agree! It's frustrating really.....I want a TV...how hard would it be to give a SPECIFIC time where certain TV's are going to be available? Or two or three specific times? I was hoping to snag one over the last week and I've been on Amazon a lot. As it is I'll probably end up making a trip to Walmart tonight, stand for 4 or 5 hours in a specific line for the TV I want for and get it. I won't have wasted near the time I've wasted here.
Wow, standing in line is a picnic compared to lightning deals, really?
It's really quite simple: Set an alarm on that phone of yours for a few minutes before when it says the deal is coming up and open tabs in your browser of each item you want. Order the tabs in first to last as far as when the deals are becoming available. Now, when your alarm goes off, wait patiently at your computer/phone/tablet/whatever until the time(use your phone's time, it's probably more correct). Now, reload the page and click add to cart. You're done. If you don't get it, sorry, you weren't fast enough. It will be that price on Amazon again in a few days, just keep an eye on it or use a price tracking website to alert you.
The hardest part about lightning deals is knowing which timezone you are in. Amazon's times are always in Pacific. They have calendars of everything and when and which day it's going to be in a lightning deal. Yes, you have to check out the site once a day, so you can see the lightning deal's actual time but it's nothing like standing in line for 4 to 5 hours to make a mad scramble to a TV that probably sucks.
I find it very frustrating also, so don't do Black Friday here, even though I shop here all the time during the year and do a lot of Christmas shopping at Amazon. Who even WANTS to check back every hour!!!! Early morning is a great quiet time to shop - then life and people intrude - no time to check in.
^ + 1. I also get very frustrated. Actually many retailer are like this. I found that the macys Blackfriday deals when shopping for mens clothing, etc are not as great as the week prior to veterans day sale when better brands are a 50%. Plus their site navigating is annoying.
I can't believe these are real complaints. You don't have time to log on to a web site at a specific time to possibly get a great deal for something you really want? Amazon makes it too difficult? Log on, click, ship or wake up at 2am the day after Thanksgiving, drive to a store to, fight with a hoard of people that did the same thing, and maybe get a lower price on an item that store has 4 of. Damn you Amazon and all the hoops you make us jump through. If you don't like the way Amazon Lightning Deals work, then don't use it. I started using Lightning Deals Last year, finished all my shopping early, saved a lot of money, and slept in on Black Friday. Add that with Amazon Prime's free two day shipping, I can't find a better way to shop for Christmas.
It was boring scrolling thru items. It appears at first glance there are only a few items on sale. I love Amazon too, but some whiz kid must have talked them into this bizarre display and check back feature. Most of us are with family and cooking so having to 'check back' is ludicrous.
I have Prime and love it and thats why I wish it was easier to find what you want. Yeah you could Log on and buy something but if you are specific about what you want you don't know when or if it will come up and you don't really know the price. When all these other deals are flying around you could be missing something instead of waiting around on here. And if there was something I wanted I would gladly get in the car and go to the store and wait. I live less then 5 minutes from a Wal Mart. I know what they have on sale and when. I would gladly wait in line for an hour thenm spend the entire day waiting for something to possibly show up on Amazon.
I saw an item I was wanting to order for a Christmas gift and couldn't figure out if it was the Black Friday price or not so I called the Amazon customer service number and asked. He said the price would be cheaper on Friday and to wait. I know its not Friday yet but the price shot up 40 dollars from Wednesday night to Thursday morning. Thinking I shouldn't have taken the Amazon Customer service advice on waiting. Seems to me that the Black Friday ads are nothing more than a to confuse and mislead customers.
Amazon, post your Black Friday rules and policies somewhere on your site where we can easily see if we are getting the good deal or not.
I def agree with the frustration. You mean i have to wait in front of my laptop or keep my phone AT ALL TIMES with me, i might as well just STAND in line and get it, at least I KNOW WHAT I WANT TO BUY. The lightning deals are NOT THAT GOOD BTW...UGH. Great now i have to go to BRANDSMART....They have a 40inch for $170....NOT bad.
I think you all are missing the point. Amazon does Lightning deals to get people to keep coming back to Amazon. If you spend more time visiting Amazon, that is more times a day they can show you other products/deals. It's a numbers game, the more times people visit the site to buy something, the more likely they will return or buy other items they need as well. If they just let everyone buy everything they wanted at once with the super sale price you would not likely return as much and maybe buy other things from other retailers.
It may be a little inconvenient to return multiple times a day to buy stuff, but much better than sitting in line for 6 hours at Best Buy etc. for 2-3 things.
E. Zemba says: I can't believe these are real complaints. You don't have time to log on to a web site at a specific time to possibly get a great deal for something you really want? Amazon makes it too difficult? Log on, click, ship or wake up at 2am the day after Thanksgiving, drive to a store to, fight with a hoard of people that did the same thing, and maybe get a lower price on an item that store has 4 of. Damn you Amazon and all the hoops you make us jump through. If you don't like the way Amazon Lightning Deals work, then don't use it. I started using Lightning Deals Last year, finished all my shopping early, saved a lot of money, and slept in on Black Friday. Add that with Amazon Prime's free two day shipping, I can't find a better way to shop for Christmas.
Love everything about the lightning deals EXCEPT not knowing the price thats coming! There's items that wont be up til the middle of the night here tonite and I dont know if I should take advantage of another deal in the meantime or not...because I dont know how much aything on lightning deal will be! Just list the prices so we know what to expect...that's all i ask!