Smartpost is the worst invention ever. I spoke to my local postmaster who absolutely HATES it. He says that at the worst possible moment a truck will pull up, dump 5000 packages in his depot and leave.
Since they are usually understaffed, they just leave them there till they have the time to sort them, sometimes taking up to a week. As soon as it leaves the courier truck you can forget tracking, it's in the hands of USPS who thinks that tracking is something you only do once a month.
It's a pathetic system, and only saves the shipper $1-$3 per shipment.
Thanks everybody, I am sure glad that the items I am expecting are not gifts. Amazon gave me a tracking number for the "Smart Post". I googled it and put the number in and it said my post office received it today. I have not got my mail yet, it comes late around 5:00 cst, so I will wait and see what happens. I guess you put up with this kind of service if you want free freight.
I placed an order with another online store, paid $13.45 shipping. Order shipped Dec 23rd Via SmartPost Atlanta. I live 3 hours from Atlanta. The order is STILL in Atlanta. Today is Jan 3rd. I didn't get a free ship. This is worse than DHL. If I see where future purchases are going to be sent Smart Post, I will cancel. I can see where I may end up doing more B&M shopping depending on how something is shipped. It was a good ride whilst it lasted.
Smart Post -- google it if you have the stomach for some really frustrating stories. I have had 2 small packages delivered by this "service" that involved driving them around in a circle with a 200-mile diameter for 5 weeks, then putting them on a truck to the coast, then on a plane to me (figured this out based on the list of cities and timestamps on the hit-and-miss tracking). Both boxes were filthy and damaged by the time they arrived.
By contrast, Parcel Pool is another intermediary that hands off to USPS at the last moment and the timing is usually excellent, and the tracking actually works. I sure hope that Amazon keeps Parcel Pool and doesn't go with Smart Post, cuz "smart" is not an appropriate description.
>>> I guess you put up with this kind of service if you want free freight. <<<
If you don't pay for shipping, it will be shipped the least expensive way.
Factors that affect shipping costs are: 1. The origin zip code 2. The destination zip code 3. Whether the destination address is residential or commercial 4. The weight of the package 5. The size of the package 6. Whether there is a gauranteed delivery date or time 7. Whether a package cannot go on an airplane (for example, ORM-D) 8. Whether a signature is required (either for high value, or because the contents are regulated)
A change in just one of those factors can result in a different carrier option being the least expensive.
In Standard and Super Saver Shipping, there is no delivery date included when the options are evaluated, but with 2-Day and 1-Day shipping, there is. That nexus is perhaps the most profound for most customers. To meet the service level paid for by the customer with 2-Day or 1-Day shipping, rarely will there even be an applicable option from USPS or Smart Post. Take away the commit date on the same package with Standard or Super Saver Shipping, and suddenly you've got some very inexpensive options, and rarely will straight UPS or FedEx be the least expensive except for the fairly large packages.
Those paid shipping options are there to choose for anyone who wants something better than the basic, cheapest shipping. Quite simply, if you want better than what you get with free Super Saver Shipping, you've got to pay for better. You don't get steak for hamburger prices, and if you aren't paying at all, you don't even get fresh meat.
>>Those paid shipping options are there to choose for anyone who wants something better than the basic, cheapest shipping. Quite simply, if you want better than what you get with free Super Saver Shipping, you've got to pay for better. You don't get steak for hamburger prices, and if you aren't paying at all, you don't even get fresh meat.<<
This analogy would be more fair -- and more palatable -- if all U.S. shoppers had access to Prime ... wherein shipping would default to "standard" rather than "2-day" for shipments destined to the 49th and 50th state.
Wow, this thread was started a year and a half ago! Resurrected today by Alfred M. Neill who subsequently deleted his post, lol. I am surprised and impressed that Amazon keeps threads that are this old.
If you in Europe with the US Army, and cannot buy many US products you need this new SMartPost BM is a life saver. We all have PO Boxes here and FedX is not allowed to ship to Po boxes via government regulations. This new service means, FedX picks up packages from companies who will not ship to us overseas with post office boxes. They get them out of the country to the USPS and then we get them. Your post man may hate it, but overseas we love it. Really love it. So ScOObydoo and everyone else there are reasons for this service that go beyond normal mail handling. This is also a great service for people who live in Alaska! The question is when is USPS going to quit trying to keep their business with government regulations and allow better equipped Companies like FedX and UPS to deliver everywhere including PO boxes.
A couple of months ago, I had a shipment come all the way from CA to FL in 1 day via FedEx, and then it sat for 5 days in the post office that is about 5 mi. my house. Wonder which rocket scientist dreamt this shipping program up? Should not be used in the U.S. unless you have a PO box.
I agree Smartpost is terrible, id avoid it like the plague. Luckily the person above me got it in 6 days my package will take at least 10 days to arrive(Kansas to Florida). Hopefully it wont take more than 10 days so far its day 7 but i bet its gonna get delivered near me by Fedex and take 3 more days for USPS to sort and deliver. Amazon get rid of smartpost or at least tell us when your gonna use smartpost or else go in a ditch and die....Please.
The extra costs for a more reliable shipping will put amazon at a disadvantage and its prices less competitive. I've been buying locally more often nowadays because of several online businesses switching to smartpost/dhl smartmail.