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What happens when you refuse the order, when it arrives at your home?


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Showing 1-25 of 32 posts in this discussion
Initial post: Oct 10, 2011 6:45:21 AM PDT
KingCong says:
Hi, I am just wondering what happens when you refuse the order when it arrives. The item is full felled by Amazon's ware house. I was trying to cancel, but I got an e mail stating that they are unable too. A part of the E-mail says I can refuse the package, that got me curious to what would happen if I were too.

Posted on Oct 10, 2011 6:57:00 AM PDT
C. Ziebell says:
If refused, it'll go back to the sender (Amazon) and they should refund your account the amount of the order (possibly minus shipping depending on their terms). I know if you return an order due to something being defective or not as described, they pay return shipping, but if it's something you just changed your mind on, you pay return shipping to get it to them, or they give you less on the refund (they take off shipping costs). Not sure which way it goes for order refusals. It may depend on why the order was refused. They might contact you after the receive the item back to get more information from you.

In reply to an earlier post on Oct 10, 2011 7:02:41 AM PDT
Last edited by the author on Oct 10, 2011 9:20:03 AM PDT
The delivery looks dejected and leaves with the package. The package goes back to Amazon and they credit your account once they recieve the shipment back.

As Ben pointed out, perhaps deliverys do not look dejected. Perhaps delivery man?

Posted on Oct 10, 2011 7:47:15 AM PDT
L. Leverton says:
Refusing is the only way to get full refund. If you wait until it arrives and then get amazon's authorization for a return, they deduct shipping . If you simply refuse, you get a full refund. People on gottadeals.com report this is the best way at xmas , when prices are changing . They order something one day and it ships and then it goes cheaper. They just refuse the first package. I did it once. It works.

In reply to an earlier post on Oct 10, 2011 9:11:14 AM PDT
BenB says:
I've never seen a dejected delivery. :p

In reply to an earlier post on Oct 10, 2011 9:19:00 AM PDT
Are you saying that Ammy shipping boxes have no feelings?.......wait, Ammy boxes have smiley faces!!!

In reply to an earlier post on Oct 10, 2011 9:20:36 AM PDT
Desired FX says:
They flip them over when they're refused.

In reply to an earlier post on Oct 10, 2011 9:21:20 AM PDT
Last edited by the author on Oct 10, 2011 9:23:05 AM PDT
BenB says:
See. Well, I suppose if you turned the box upside down.

Edit: Don beat me by 44 seconds!

In reply to an earlier post on Oct 10, 2011 9:23:19 AM PDT
parker says:
L. Leverton

People on gottadeals.com report this is the best way at xmas , when prices are changing . They order something one day and it ships and then it goes cheaper. They just refuse the first package. I did it once. It works.

===

Way to abuse the system.

The things some people will do to save a few bucks will ruin return policies for everyone.

In reply to an earlier post on Oct 10, 2011 9:25:11 AM PDT
HAHAHAHAHA!

In reply to an earlier post on Oct 10, 2011 9:35:25 AM PDT
Desired FX says:
My ninja skills are sharp today.

In reply to an earlier post on Oct 10, 2011 9:49:17 AM PDT
reg says:
Amazon CS recommended this to me when I tried to cancel an order. I would think if you didn't do this too often, no policies will be ruined. If you do this too often, Amazon has been know to withdraw shopping privileges.

Posted on Apr 29, 2012 6:54:06 AM PDT
Last edited by the author on Apr 29, 2012 6:55:01 AM PDT
Whitedoves says:
What if you want to refuse, but are not home when the delivery arrives and they leave it on the front porch?

In reply to an earlier post on Apr 29, 2012 7:05:08 AM PDT
[Deleted by Amazon on Jul 21, 2012 8:40:18 AM PDT]

In reply to an earlier post on Apr 29, 2012 12:49:09 PM PDT
If you return it for reasons of a defective product, defective packaging, some other reason which is not, that I didn't want it for x reason, you get your shipping paid for back.

Posted on Apr 29, 2012 12:56:54 PM PDT
Green Meanie says:
Keep doing it and you will be labeled a difficult customer or you will be banned from the site or they will cease doing business with you.

In reply to an earlier post on Dec 5, 2012 1:43:56 PM PST
Sharon says:
I have the same question. I want to refuse a shipment. (Tried to cancel, but too late.) But shippers leave stuff at my door all the time. Can I put a note up "don't leave shipment here"? But I am also expecting other shipments, that I DON'T want to refuse. I guess I'll leave a note with an order number or something and hope the delivery person can figure it out.

Posted on Dec 5, 2012 1:52:42 PM PST
"I guess I'll leave a note with an order number or something and hope the delivery person can figure it out..."

Surprisingly, almost all delivery drivers quite enjoy becoming unpaid shopping troubleshooters for brain dead Amazon shoppers. They say it fills their free time during delivery runs a lot better than cutting small patches of live flesh from their underarms.

In reply to an earlier post on Dec 5, 2012 1:52:49 PM PST
If it is arriving via USPS you can take it back to the Post Office and tell them you want to refuse it as long as you haven't opened it. If it is arriving via UPS you can contact UPS and initiate a return to sender.

In reply to an earlier post on Dec 5, 2012 2:19:16 PM PST
Last edited by the author on Dec 5, 2012 2:19:57 PM PST
Sharon says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Dec 5, 2012 2:25:52 PM PST
[Deleted by Amazon on Feb 10, 2013 7:05:57 AM PST]

In reply to an earlier post on Dec 5, 2012 2:27:40 PM PST
Last edited by the author on Dec 5, 2012 2:29:13 PM PST
J. Peters says:
LEAVE A BIG note on your door: ATTN UPS, I REFUSE package today. Please return to shipper. cover your doorbell with a note - says see note on door and in huge letters on your door. If you have the package info you wish to refuse, then add the tracking number too...especially if you are expecting more than one!

Posted on Mar 15, 2014 4:07:53 AM PDT
BLRO says:
I called FedEx and told them I had needed to refuse a package but the driver didn't give me time to get to the door. They asked if I had opened it and I said no. They scheduled the driver to come back and pick it up. So yes, you are able to refuse a package once it has been delivered.

Posted on Mar 15, 2014 6:12:12 AM PDT
Nanciejeanne says:
I used to think it was an abuse of the system (which it is really) and didn't ever do that. But, I have read here that that item (after being refused) can still be sold by amazon as "new" rather than "used", which does save them money. So I think it is ok in very infrequent circumstances. I think I maybe have done it twice in 12 years (once I was charged return shipping....which i was ok with.)

Posted on Apr 23, 2014 9:45:19 AM PDT
C. Rubio says:
I called UPS to refuse delivery because I feel bad making the driver come to my house to deliver. I don't know if the shipping will be refunded... Will post the results of my return. :o)
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Discussion in:  Gold Box forum
Participants:  26
Total posts:  32
Initial post:  Oct 10, 2011
Latest post:  Jun 25, 2014

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