Is anyone experiencing a delay in the "Add to Cart" button appearing after the countdown timer goes to 00:00? My timer just freezes at zero and it takes between 10 and 45 seconds for the "Add to Cart" button to appear. By then, deal is gone.
Last year, I actually missed out on a deal due to this. So I complained to customer service and threatened to take my christmas shopping somewhere else and I got a credit so I could buy the product at the lightning price. So maybe you could go that route if you keep missing out on items you want.
I'm having the same problem with a much longer wait time. On the phone with customer service I timed one at 8 minutes but its been up to 1/2 hour. This is on the iPad using wifi or 4g, no difference. I still have mystery boxes that never showed anything at all until it was removed from the site. This is not a browser issue anymore. This problem did not happen at all to me last year. I'm bummed since amazon deals this time of year is something I really look forward to. :0(.
@LegoGirl...thank you for the tip. I have tried to refresh right as you mentioned, but when the screen comes back up, it is back to page 1 of the Lightning Deals so I have to scroll/click to get back to the individual item I am trying to click on.
I am using the same computer and browser as the past few years in which I never got the 00:00:00 frozen for about 5-10 seconds (which of course is unacceptable in the click lottery of Lightning Deals).
It's a bummer. Not sure what to do. I tried to refresh just about 30 seconds before deal going live, but that is not helping either.
The last item I tried to get, I clicked as soon as I got the Add to Cart button (about 10 seconds late due to 00 issue) and was put #250 on Wait List. I guess I can be grateful that I did get that item available to me even though initially chances were poor that I would).
Hope I can resolve this before some of the important items (video games) I need to get go live.
Thanks, LegoGirl. I see what you mean. I still have the same results with the delay, but I can at least narrow the pages of deals coming up.
I did a test just now on the laptop that came up and I just started clicking where the "Add to Cart" button should have been on my screen. There was still a delay, and I never saw the button pop up, but it must have been there because I was able to get the laptop in my cart. I just deleted it and hope that someone else is blessed with the laptop.
As for the items I am really wanting, I will try the same thing. If it works, fine. If not, no stress. I can pay a little extra.