My mom still hasn't seen the light of Amazon. She purchased a room heater as a gift at Wal mart . com it came yesterday. The box completely thrashed. They used the small heater box as the shipping box so there was black marker all over it plus the shipping stickers. It was also a return (from what I can tell). The box is old as if its been in someones garage since last winter. The box held closed by a single piece of loose tape! Everything inside just thrown in. Now I have to help her return it! which means go inside a Walmart store wait in the return line while 50 people are doing western union payments, no doubt!
I think she finally sees why when I purchase online, I purchase from Amazon. As they would never in a million years send out such a product. So Thank's Amazon! For showing us what real customer service is like!
Oh, and the heater was 90 cents cheaper on Amazon ;)
Update... I managed to go down there. Only 13 people in line although the lady at customer service thought I was nuts for returning an item when there was nothing wrong with it. She couldn't understand why it mattered what the box looked like. Yup..Wal-Mart. Bright side? It was 1.48 cheaper in the store than online so we bought some hand sanitizer.