This is called, "Paying for your own mistakes". Had it been Amazons mistake, return shipping would have been covered. As I tell my wife, Look carefully BEFORE you click, as you will have to pay for it.
if the product is not defective and you made a mistake amazon has always charged for return shipping. It would have told you that when you went to print the label. Being a prime member or not returning things very often has nothing to do with return shipping charge.
yeah, it isn't amazons fault you "accidentally ordered 2" therefore YOU were charged for return shipping, it has nothing to do with Prime. If it had been a mistake from Amazon, they would have payed for the shipping, but it was your own fault.
"If you return an item using the return label provided in the Online Returns Center and the reason for return is not a result of our error, the cost of return shipping will be deducted from your refund."
You stated that is was your mistake, so you pay return shipping.
It was never free shipping back. If you ordered too many, it was your fault and they charge you return shipping. If something is wrong with their product, they allow you to return and they pay shipping. Most companies share this policy.
For shoes and clothing sold by Amazon, there are free returns for 30 days even if they are not defective or a result of Amazon's mistake. The intention of that is so you can try it on, and return it if it doesn't fit.
Other than that, the general rule is that you pay for your mistakes, and Amazon pays for its (and it's carriers) mistakes. And the rules apply equally whether you have Prime or not.
(Also note that for some product lines there may be restocking fees as well as a charge for your return shipping.)
You can, however, get around the rule, and refuse delivery of a package.
Keep in mind that Amazon does keep track of returns and refused packages, and will on occasion cancel the accounts of people who abuse their system.
(Edited because someone needed the surplus apostrophes.)
I'm pretty sure you'd be in the minority on wishing they didn't ship your items quickly. I know I don't want them to hold my order for a few hours just to be sure I really wanted it. Ever.
Also, regarding the refusing shipments issue, if the orders are combined, then you could always reorder the other items if you didn't need them immediately. Or buckle down and pay to return whatever you mistakenly ordered.
I've never paid return shipping to Amazon, as the item rarely matches the website description. One of the reasons for return that they will pay for.
When you use that too much they stop offering it. In which case the item does not work properly.
In any case, a call to customer service will usually get you a return shipping label. They are very understanding about knowing that when a vendor sells as many things as they do, they're not going to get it right all the time.
They also sell many items that are not brand new (think frustration free packaging).
Yes I did learn about commas. With the other albums listed along with that album the commas are dropped to avoid the confusion of people thinking that there are three different albums listed. I was taught that in the fourth grade, sorry you missed that too! Besides the commas aren't on the album cover either. That makes you not only wrong again, but foolish looking too.
btw/ Which part of your grammar or spelling did you need to edit/correct?
Somehow I think you got my point, bad grammar and all.
Yeah. I feel so foolish using the wrong term. With such a collection of intellects here. And last time I checked this was a shopping site, not an album cover. Now, don't you look foolish? Oh! But wait! Nobody can see me (or you) so I can't say I'm overly concerned about looking foolish.
But such a master of the language probably has an excuse for that, too...
No need to respond. Unless you have something to write on topic, that is.
Actually, we just had our first Amazon issue ever. We bought an item, but upon receipt, we learned that it had been advertised incorrectly. It was not the 2012, but yet a 2010 model. CS issued a prompt refund and offered to pay return shipping. We were upset to learn that they charged a $40 restocking fee on the item despite it being "their mistake". It took several emails and chats to get it straightened out. Yes, in this case where you order something and it is buyers remorse, Amazon should NOT pay for your shipping/restocking, but if it is their fault? By all means they should.
>>>> Warren, how much does Amazon pay you to be their biggest cheerleader? <<<<
I've blasted them so many times, and given people advice on how to get additional compensation for their troubles that I wouldn't be surprised if someone told me that my picture was on Jeff Bezos' dartboard.
And I'm not even sure what I said here that you think is cheerleading for them, either.