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Kindle Software Update
We have a new, free software update available for Kindle. The software update will be delivered wirelessly and includes optimizations for your Kindle's performance. This update automatically downloads and installs for Kindle customers; however, you can also manually download the software and update your device via USB cable.
Download Software Update 4.1.1
Here's how to download Kindle Software Updates and transfer it to your Kindle via USB:
- Determine your software version: From Home, select Menu, then Settings. On the Settings screen you will see the Kindle version at the bottom of the screen. If you have the latest update, it should look like this:
If you see an earlier version, please proceed with the steps below to update your Kindle to the latest software.
- Download your software:Depending on your current software update version, you may have to install a previous software update before installing 4.1.1. Select one of the links below to download the software update file directly to your computer:
- Transfer software to your Kindle: Turn your Kindle on and connect it to your computer using the USB cable. Drag and drop the new update file from your computer onto the Kindle drive. Do not drop the file into one of the folders within the Kindle drive.
- Monitor file transfer and disconnect: Check your file transfer progress to ensure file transfer to your Kindle is complete before disconnecting. After the file has transferred successfully, eject the Kindle to safely disconnect your Kindle from your computer. Disconnect the USB cable from your Kindle and your computer.
- Start the software update: On the Home screen, press Menu, then Settings. Press Menu again, and then select Update Your Kindle. (This option will be grayed out if the most recent update has already been installed or if the file transfer was not successful.) Select Ok if you want to perform an update. Your Kindle will restart twice during the update. After the first restart, you will see Your Kindle is Updating.
- Once the update is complete: Your Kindle will automatically restart. From Settings, you will see Version: Kindle 4.1.1 at the bottom of the screen.
Free Access at AT&T Hotspots
Enjoy free Wi-Fi access at AT&T hotspots across the U.S. to shop for and download Kindle content -- no AT&T registration, sign-in, or password required.
Troubleshooting Update Issues
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Symptom |
Cause |
Resolution |
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Update Your Kindle menu option in Settings is grayed out. |
The update file is in the incorrect directory, or was not transferred successfully. |
Plug your Kindle back into your computer and verify the update file is present in the root directory of your Kindle, not in a folder. |
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File download won't complete or doesn't appear to start. |
Your firewall software may be blocking the download. |
Verify that your firewall is setup to allow the file transfer. |
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Internet Explorer may prevent downloads. |
Right-click the download link and select "save as" to save the file to your computer. If this method is unsuccessful, complete the following steps to download as an Administrator:
- From the Start menu, right-click on the Internet Explorer icon.
- Select "Run as Administrator."
- Return to this page and try the download again.
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Received an error message when selecting Update Your Kindle. |
Incomplete download. |
Redownload the installer from the Download your software section of this page. |
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The software update file was renamed. |
Delete the update file on your computer and Kindle, and repeat the software update process above. |
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Unsupported software modifications are present. |
The Kindle doesn't support software modification, and will be unable to update the Kindle software if it has been modified. Contact the original developer of the software modification for instructions on how to remove the modification. |
If you still can't update your Kindle software or you encounter any difficulty with your software update, contact Kindle Support. .
 
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