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Kindle Fire HD 7" Software Update
We have a new, free software update available for Kindle Fire HD
7”. This update automatically downloads and installs for Kindle
Fire HD 7” customers when connected wirelessly; however, you can
also manually download the software and update your device via USB
cable.
In addition to bug fixes and performance improvements, the
software update adds the following features to your Kindle Fire:
- Language Support for Canadian English and Canadian French
You can now change your device language to Canadian English
and Canadian French.
- Enable Battery Percentage in the Status Bar
You can now see the total amount of battery life remaining at
the top of the screen when you enable this feature in the Device
menu.
Download Version 7.4.3
Here’s how to download or transfer the latest software update to
your Kindle Fire. Before you begin, check the current software
version on your device:
- Swipe down from the top of the screen, and then tap More.
- Tap Device, and then tap About.
If you have the latest update, it should like this:
If you see an earlier version, please proceed with either of
the steps below to update your Kindle to the latest software.
Download the software update to your Kindle Fire automatically:
Sync your Kindle Fire to download the latest software update
wirelessly.
- Charge the battery, and then connect to a Wi-Fi network.
- Swipe down from the top of the screen, and then tap Sync.
The software update automatically downloads in the background and
installs after the download is complete and the device is asleep.
Your Kindle Fire will restart during the software update. After
the restart, the message “Your Kindle Is Restarting” will
appear on the screen.
Download the software update and transfer it to your
Kindle Fire via USB:
- Download your software: Click the following
link to download the software update file directly to your
computer:
Download
Software Update
- Transfer software to your Kindle Fire: Turn
on your Kindle Fire and unlock the screen. Then, connect it to
your computer using a USB cable. Open the Kindle Fire drive (the
drive is typically displayed as a "device" icon), and then drag
and drop the software update file into the Internal storage
folder. Do not drop the file into any other folder in Internal
storage.
- Monitor file transfer and disconnect: Check
your file transfer progress to ensure file transfer to your
Kindle is complete before disconnecting. After the file has
transferred successfully, disconnect the USB cable from your
Kindle and your computer.
- Start the software update: On the Home
screen, swipe down from the top and select More. Tap
Device, and then tap About. Then
tap Update Your Kindle. Your Kindle will
restart during the update. After the restart, you will see the
message "Your Kindle is Restarting" appear on the
screen.
- Once the update is complete and your
Kindle has restarted: If your software update was
successful, your System Version should now read 7.4.3_user_4309320.
Troubleshooting Update Issues
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Symptom
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Cause
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Resolution
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The Update Your Kindle button is
unavailable or can't be pressed.
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The update file is in the incorrect directory, or was not
transferred successfully.
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Plug your Kindle back into your computer and verify the
update file is present in the Internal storage
folder.
Note: If your software version is below 7.3.0, you
will need to drag and drop the software update file to the
kindleupdates folder in Internal storage.
After the software update file has been placed in the kindleupdates
folder, return to your Kindle Fire and tap the Update
Your Kindle button. The kindleupdates folder
will no longer be present on your device after you update
the software to the latest version.
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| The file name for the software update is incorrect, or it
contains extra characters (for example, “(1)” is affixed to
the end of the file). |
You may have downloaded a duplicate software update file
to your computer. Remove the duplicate file from your
computer, and then download and transfer the software update
to your Kindle again. |
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File download won't complete or doesn't appear to start.
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Your firewall software may be blocking the download.
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Verify that your firewall is set up to allow the file
transfer.
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Internet Explorer may prevent downloads.
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Right-click the download link and select save as
to save the file to your computer. If this method is
unsuccessful, complete the following steps to download as
an Administrator:
- From Start, right-click on the Internet Explorer icon.
- Select Run as Administrator.
- Return to this page and try the download again.
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Received an error message when selecting Update
Your Kindle.
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Incomplete download.
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Download the software
update again.
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The software update file was renamed.
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Delete the update file on your computer and Kindle, and
repeat the software update process above.
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| Battery level insufficient |
Charge your battery greater than 40% and try
again. |
If you still aren’t able to update your Kindle software using the
instructions above or you encounter any difficulty with your
software update, please contact Kindle Support by clicking the Contact
Us button in the right hand column of this page. Download software updates for Kindle Fire HD 7"
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