About Electronics Trade-Ins

When trading in an Electronics item, check the product title, model number, color, and all relevant accessories. The item you wish to trade in must exactly match what's displayed on the website and described in the product technical details.

To trade in your laptop, locate the manufacturer/brand and processor/CPU. Manufacturer/brand is noted on the external case and displayed during the laptop's start-up screen(s). The processor/CPU (usually Intel or AMD) is found on a sticker near the keyboard and/or in the laptop's system properties (from the start menu, right click Computer, then click Properties).

To ensure customer privacy, Amazon.com or the merchant will wipe the data of any accepted items with on-device storage upon inspection. However; please erase all personal data prior to shipping and restore your device to factory settings when possible.

If a SIM card is discovered in the cell phone, it will be destroyed upon acceptance of the item.

To find the eligibility criteria for your item, go to Amazon Trade-in Program.