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Frequently Asked Questions about Kindle Fire
How do I get the latest software on my Kindle Fire?
We have a new, free over-the-air software update available for Kindle Fire that includes exciting new features and improvements for your device.
Learn more: Kindle Fire Software Update
How do I remove an item from my Kindle Fire carousel on the Home screen?
If your Kindle Fire has the latest software version available, you can remove an item from your carousel by tapping and holding on the item, then selecting Remove from Carousel.
You can learn how to check what software version is on your Kindle Fire and how to update to the latest software version available by visiting our help pages at www.amazon.com/kindlesoftwareupdates
Learn more: Navigating Your Kindle Fire
How do I set parental controls for my Kindle Fire?
If your Kindle Fire has the latest software version available, you can enable restrictions to control Wi-Fi access on your Kindle Fire.
Enabling Password Protected Wi-Fi turns off Wi-Fi on your device and will require your password to reactivate Wi-Fi. Parents may use this feature to prevent children from purchasing content without their permission or from browsing any inappropriate online content. You will see a Key icon to the right of the Quick Settings icon whenever Password Protected Wi-Fi is enabled and Wi-Fi is off.
Learn more: Setting Restrictions on Kindle Fire
Which Kindle should I choose?
Kindle Fire? Kindle Touch? Kindle? Which is right for me? Learn more about each new device and compare features on our website.
Learn more: www.amazon.com/kindlefamily
How can I start using my new Kindle Fire?
Let us guide you through four easy steps to start using your new Kindle Fire right now.
Learn more: Getting Started
How is Prime included with Kindle Fire? And am I eligible?
Amazon Prime is an annual membership program that offers customers unlimited Free Two-Day Shipping on millions of items and instant streaming of movies and TV shows for $79 a year with Prime instant videos. Eligible customers who purchase a Kindle Fire will be given a free month of Amazon Prime.
When you purchase a Kindle Fire as a gift, the gift recipient will receive a free month of Amazon Prime benefits once they activate the Kindle Fire, provided they are eligible for the offer.
Learn more: Amazon Prime and Kindle Fire
How do I delete apps from Kindle Fire?
You can remove an app from your Kindle Fire device or you can delete it from your Amazon.com account. Apps removed from your device are stored in Your Apps and can be downloaded again from your Cloud Library. If you delete an app from your account, you'll have to purchase the app again to re-install it on your Kindle Fire.
Learn more: Amazon Appstore on Kindle Fire
Can I read library books on my Kindle?
Kindle customers may now borrow Kindle books from more than 11,000 libraries in the United States through the new public library books for Kindle feature. You can borrow Kindle books to read on any generation Kindle device, free Kindle app, or in your browser with Kindle Cloud Reader.
Learn more: Public Library Books for Kindle
Are there any free books available for Kindle?
With thousands of titles, the Kindle Store contains the largest selection of the books people want to read. This includes the most popular classics for free with wireless delivery in less than 60 seconds to your Kindle, computer, or other mobile device.
Learn more: Free Book Collections
If my Kindle is broken or damaged, how can I get a replacement?
To learn more about getting service or a replacement Kindle, visit the Amazon Kindle Terms, Warranties, and Notices Help page.
Is my Kindle covered by a warranty?
Kindle comes with a standard One-Year Limited Warranty. We also offer an optional extended warranties and service protection plans.Find answers to common questions about Amazon's Kindle Fire. Topics include getting started, registration, wireless connection, payment methods, managing Kindle content, troubleshooting, and more.
Know Your Kindle
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