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Kindle Personal Documents Service

The Kindle Personal Documents Service can send documents directly to your Kindle device, reading app, and Cloud linked with your Kindle account. Documents can be sent either from the Send to Kindle application or from an authorized e-mail address.

Whispersync automatically syncs last page read, bookmarks, and annotations, with the exception of PDFs and files transferred via USB.

Note: We may limit the number of personal documents you may send, download, or store.

For more information, go to Kindle Personal Documents Distributor Terms of Use.

About Send to Kindle

Send to Kindle is a free application that lets you easily send personal documents to your Kindle devices, applications, and Kindle Library.

To successfully send personal documents using your Send-to Kindle e-mail address, ensure that:

  • The sender's e-mail address has been added to your Approved Personal Document E-mail List
  • The e-mail is sent to your Send-to-Kindle e-mail address
  • Your document is a supported file type

Attach the document to a new e-mail, or forward an existing e-mail with the document attached, to the Send-to-Kindle e-mail address. You can modify your Send-to-Kindle e-mail address at any time.

You can send personal documents to your registered Kindle devices, supported Kindle reading applications, and Kindle Library in the Cloud by e-mailing them to your Send-to-Kindle e-mail address. Your address is unique and is assigned to you when you register your Kindle device or reading app.
  1. To modify your Send-to-Kindle e-mail address, go to Manage Your Kindle, and click Personal Documents Settings.
  2. Under Send-to-Kindle E-mail Settings, click Edit.
  3. Click Update to save your changes.
    Note: To convert the document to Kindle format (.azw), type "convert" in the e-mail subject line.


  • Personal documents must be 500MB or less before they must be compressed in a ZIP file
  • Sent e-mail cannot contain more than 25 attachments
  • Sent e-mail cannot be sent to more than 15 distinct Send to Kindle e-mail addresses
  • Personal documents stored in Your Kindle Library can only be deleted via Manage Your Kindle
  • If your device is unable to connect wirelessly, we will attempt to deliver your document for up to 60 days

Your Approved Personal Document E-mail List

You can only receive personal documents from e-mail addresses you have approved.

  1. To set up your Approved Personal Document E-mail list, visit Manage Your Kindle, and then sign into your Amazon account.
  2. Click Personal Document Setting and select Add a new approved e-mail address under Approved Personal Document E-mail List.
  3. Enter the e-mail address you'd like to add and click Add Address.
    Note: To remove an approved e-mail address, select Delete next to the address you wish to remove.

Personal Document Storage

When you send personal documents using your Send to Kindle e-mail address, your documents are automatically stored in Your Kindle Library in the Cloud. Your Kindle Library can hold up to 5GB of personal documents.

  1. To disable Personal Document Archiving, visit Manage Your Kindle.
  2. Select Personal Documents Settings, and then click Edit under Personal Document Archiving.
  3. Uncheck the box next to Enable personal document archiving to my Kindle library.
    Note: To enable Personal Document Archiving, follow the steps above and check the box next to Enable personal document archiving in my Kindle library.

Manage Personal Documents Stored in Your Kindle Library

You can visit Manage Your Kindle to manage your personal documents in Your Kindle Library.

  1. Visit Manage Your Kindle, and then click Personal Documents.
  2. Click Actions next to the document and then select one of the following:
    • To deliver the document to your Kindle device or reading app, select Deliver to my, and then select your Kindle device or reading app.
    • To delete the document from Your Kindle Library, select Delete from library.

      To delete copies already on your device, you need to delete the document from your device as well.

      Important: Your document will be permanently removed from your library.
    Note: Copies of the personal document already on your device must be deleted directly from the device.

Transfer Personal Documents Via USB

You can transfer a personal document from your computer to your Kindle device.

Before you can transfer a document from your computer to your Kindle, you need to modify your Send to Kindle e-mail address to use the convention [name]@free.kindle.com.

  1. Send the document as an attachment to your Send to Kindle e-mail address ([name]@free.kindle.com).
    Note: To convert your personal PDF documents to the Kindle format, type "convert" in the subject of the e-mail.
  2. To download the document on your computer, follow the instructions in the e-mail.
  3. Choose your Desktop, and then click Save.
  4. Connect your Kindle device to your computer using the USB cable.
    Note: When connected to your computer, your Kindle device will go into USB drive mode, which disconnects its wireless connection.
  5. After you've connected your device on your computer, your Kindle will appear in the same location USB drives usually appear.
    • Mac: Your Kindle will appear on your desktop.
    • Windows: Click Start, and then click Computer.
  6. Click on Kindle to open the Kindle drive.
  7. Drag your personal document from your desktop and drop it into the Documents folder in the Kindle drive.
  8. Safely eject your Kindle device, and then unplug your Kindle device from your computer.
Your personal document will appear on the home screen of your Kindle. For Kindle Fire devices, tap Docs from the home screen to view your documents.

Kindle Personal Documents Service Fees

There is a document processing fee for the Kindle Personal Documents Service when you do not use Wi-Fi or USB. Fees for the Kindle Personal Document Service via Whispernet are based on the size of the file submitted, your country, and where you're accessing Whispernet. If possible, we will attempt to deliver via Wi-Fi rather than Whispernet, and no document processing fee will be charged.

Note: Kindle Personal Documents Service doesn't charge fees for delivery of personal documents to Kindle devices over Wi-Fi or to Kindle reading apps.
  • Kindle device users living in the United States: Kindle Personal Documents Service fee via Whispernet is $.15 per megabyte domestic and $.99 per megabyte international.
  • Kindle device users living outside the United States: Kindle Personal Documents Service fee via Whispernet is $.99 per megabyte.
  • Aggregation of fees for Kindle Personal Documents Service: If you send multiple documents for conversion, consecutive orders that cost less than $5.00 may be combined into one transaction and appear as a single charge.
Note: Kindle Personal Documents Service is not available via Whispernet in Canada, Japan, Brazil, Australia, Mexico and certain other countries. Please connect to Wi-Fi to receive your personal documents, or go to Transfer Personal Documents Via USB for information about e-mailing personal documents to your computer for USB transfer to your Kindle device
  1. To set your personal documents charge limit, go to Manage Your Kindle, and then select Personal Document Settings.
  2. Click Whispernet Delivery Options, and then click Edit.
  3. Enter your preferred charge limit, and then click Update. The limit you set is a per document limit. If you send multiple documents, the total aggregated charge for conversion may exceed your per document limit.

Supported File Types for Kindle Personal Documents Service

Kindle Personal Documents Service supports the following file types.

  • Microsoft Word (.DOC, .DOCX)
  • HTML (.HTML, .HTM)
  • RTF (.RTF)
  • JPEG (.JPEG, .JPG)
  • Kindle Format (.MOBI, .AZW)
  • GIF (.GIF)
  • PNG (.PNG)
  • BMP (.BMP)
  • PDF (.PDF)

These files can be combined into a compressed ZIP (.ZIP) file. ZIP files are automatically opened by the conversion service, converted to the Kindle format, and stored in Your Kindle Library.

To convert your personal PDF documents converted to the Kindle format, type "convert" in the subject of the e-mail when you send your personal documents to your Send-to-Kindle address.

Your Use of Kindle Personal Document Service

You may send personal documents to your supported devices for your personal, non-commercial use only. We may limit the volume or number of documents you may send, download, or store.

If you use Kindle Personal Documents to send documents to Kindles that are not registered to your account, our Distributor Terms of Use may apply to you. Please see the Kindle Personal Documents Distributor Terms of Use for more information.