Kindle Personal Documents Service

Kindle Personal Documents Service is a free tool that allows you to send documents directly to supported Fire and Kindle devices and Kindle reading apps registered to your Amazon account. Documents can be sent from Send-to-Kindle applications or from an authorized e-mail address.

For more information about Send-to-Kindle applications, see Send Documents and Web Pages to Your Kindle

Note: We may limit the number of personal documents you send or store through Kindle Personal Documents Service.For more information, go to Kindle Personal Documents Distributor Terms of Use

Using Your Send-to-Kindle E-mail Address

You can send documents to your supported Fire or Kindle devices and Kindle reading apps by e-mailing them to your Send-to-Kindle e-mail address. Your Send-to-Kindle e-mail address is a unique address that is assigned to you when you register your compatible Fire or Kindle device or Kindle reading app.

By default, your documents will also be saved in Amazon Cloud Drive. To change this setting, visit the Personal Documents Settings section of the Manage Your Content and DevicesManage Your Content and Devices (Amazon.com full site) page.

To successfully send personal documents using your Send-to Kindle e-mail address:

  1. Ensure that the sender's e-mail address has been added to Your Approved Personal Document E-mail List.
  2. Verify that your document is a supported file type. See Supported File Types for Kindle Personal Documents Service.
  3. Attach your document to a new e-mail, or forward an existing e-mail with the document attached, to your Send-to-Kindle e-mail address.

    Note: You can view your Send-to-Kindle e-mail address in your Personal Document Settings.

To be delivered successfully, your e-mail cannot contain more than 25 attachments and cannot be sent to more than 15 distinct Send-to-Kindle e-mail addresses. The total size of your documents must be less 50 MB or less before they need to be compressed in a ZIP file.

Tip: Typing "convert" in the subject of the e-mail converts your document to Kindle format before delivering it to your devices and Amazon Cloud Drive. ZIP files are automatically opened by the conversion service, converted to Kindle format, and are stored in your content library.

If your device is unable to connect wirelessly, we will attempt to deliver your document(s) for up to 60 days.

Modify Your Send-to-Kindle E-mail Address

You can modify your Send-to-Kindle e-mail address at any time.

To modify your Send-to-Kindle e-mail address:

  1. Go to Manage Your Content and DevicesManage Your Content and Devices (Amazon.com full site).
  2. From Settings, scroll down to Personal Document Settings.
  3. Under Send-to-Kindle E-mail Settings, click Edit next to your Fire or Kindle device or Kindle reading app.

    Note: If your Fire or Kindle device or Kindle reading app is not compatible with personal documents, such as Kindle Cloud Reader, Kindle for PC, or Kindle for Mac, an e-mail address will not be listed for your device.

  4. Enter a new e-mail address, and then click Save to save your changes.

Your Approved Personal Document E-mail List

You can only receive documents from e-mail addresses you have approved.

To add an approved e-mail address:

  1. Go to Manage Your Content and DevicesManage Your Content and Devices (Amazon.com full site).
  2. From Settings, scroll down to Personal Document Settings.
  3. Under Approved Personal Document List, check if your e-mail address is listed. If your e-mail address is not listed, select Add a new approved e-mail address.
  4. Enter the desired e-mail address and click Add Address.
    Tip: To remove an approved e-mail address, select Delete next to the address you wish to remove.

About Document Delivery

Typing "Convert" in the subject of the e-mail converts your document to the Kindle format before delivering the content to your devices and Amazon Cloud Drive.

If your device is unable to connect wirelessly, we will attempt to deliver your document for up to 60 days.

Document Storage in the Cloud

When you send documents using your Send to Kindle e-mail address, your documents are automatically stored in your content library and in Amazon Cloud Drive.

To disable personal document archiving:

  1. Visit Manage Your Content and DevicesManage Your Content and Devices (Amazon.com full site), select the Settings tab, and then scroll down to Personal Document Settings.
  2. Under Personal Document Archiving, select Edit Archive Settings.
  3. Uncheck the box next to Enable personal document archiving to my Kindle library and click Update.

    To enable Personal Document Archiving, follow the steps above and check the box next to Enable personal document archiving to my Kindle library.

Manage Documents Stored in the Cloud

Visit either Amazon Cloud Drive or the Manage Your Content and Devices page to manage your documents stored in the Cloud.

To manage your documents via Amazon Cloud Drive, visit Amazon Cloud DriveAmazon Cloud Drive (Amazon.com full site), and then find your documents in the My Send to Kindle Docs folder.

  • Check the box next to a document, and then click Delete to remove the item from your Amazon Cloud Drive and Manage Your Content and Devices.

To manage your documents via Manage Your Content and Devices:

  1. Go to Manage Your Content and DevicesManage Your Content and Devices (Amazon.com full site) and then select Docs from the Show drop-down menu.
  2. Select the title(s) that you want to deliver to your supported Fire or Kindle device or Kindle reading app, and then select Deliver.
  3. To remove documents from your Amazon Cloud Drive and Manage Your Content and Devices, select the title(s) that you want to delete, and then select Delete. If there are copies already on your device, you will need to delete the document from your device as well.
Tip: If a document was deleted inadvertently, you can recover it. See Recover a Deleted File.

Transfer Documents Via USB

You can transfer a document from your computer to your compatible Fire or Kindle device.

To transfer a document:


  1. Go to Amazon Cloud DriveAmazon Cloud Drive (Amazon.com full site) and locate the folder where your document is housed.
  2. Select the item that you'd like to transfer and click the Download button at the bottom of the screen.
  3. Connect your device to your computer with the USB cable. Your device will appear in the same location on your computer that external USB drives appear.
    • Windows: Your device will appear in the Computer or My Computer folder.
    • Mac: Your device will appear on the desktop.
  4. Open the device folder, and then open the Documents or Internal Documents folder.

    Note: Depending on your device type, the folder names may vary.

  5. Locate the downloaded document file on your computer, and then drag and drop the file into the appropriate device folder.
  6. Safely disconnect your device from your computer once the transfer is complete.
Your personal document will appear on the home screen of your Kindle eReader. For Fire tablet devices, tap Docs from the home screen to view your documents.

Kindle Personal Documents Service Fees

Amazon doesn't charge fees for delivery of personal documents to Fire & Kindle devices over Wi-Fi, that are transferred via USB, or that are delivered to Kindle reading apps. However, there is a document processing fee for Kindle Personal Document Service if you use Whispernet on Kindle devices.

Fees for Kindle Personal Document Service via Whispernet are based on the size of the file submitted, your country of residence, and where you're accessing Whispernet.

  • For Kindle device users living in the United States: Kindle Personal Documents Service fee via Whispernet is $.15 per megabyte domestic and $.99 per megabyte international.
  • For Kindle device users living outside the United States: Kindle Personal Documents Service fee via Whispernet is $.99 per megabyte.
  • Aggregation of fees for Kindle Personal Documents Service: If you send multiple documents for conversion, consecutive orders may be combined into one transaction and appear as a single charge.

If possible, we will attempt to deliver your document via Wi-Fi rather than Whispernet; if successful, no document processing fee will be charged.

To set your personal documents charge limit:


  1. Go to Manage Your Content and Devices, and then select the Settings tab.
  2. Select Edit Whispernet Delivery under Whispernet Delivery Options.
    Tip: The option to edit your Whispernet delivery options will only appear if you have a Whispernet-ready device registered to your account.
  3. Enter your preferred charge limit, and then click Update.
    Important: The limit you set is a per document limit. If you send multiple documents, the total aggregated charge for conversion may exceed your per document limit.

Kindle Personal Documents Service is not available via Whispernet in Canada, Japan, Brazil, Australia, Mexico, China, and certain other countries. If you reside in one of these countries, we recommend connecting to Wi-Fi to receive your personal documents, or going to Transfer Documents Via USB for information about USB transferring documents to your Fire or Kindle device.

Supported File Types for Kindle Personal Documents Service

Kindle Personal Documents Service supports the following file types.

  • Microsoft Word (.DOC, .DOCX)
  • HTML (.HTML, .HTM)
  • RTF (.RTF)
  • Text (.TXT)
  • JPEG (.JPEG, .JPG)
  • Kindle Format (.MOBI, .AZW)
  • GIF (.GIF)
  • PNG (.PNG)
  • BMP (.BMP)
  • PDF (.PDF)

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