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Kindle Touch Software Update Version 5.0.3
We have a new, free software update available for your Kindle Touch that you can manually download. We will be delivering this update over Wi-Fi in the coming weeks. This update features general software improvements for Kindle Touch.
Download Version 5.0.3
Here's how to download the Kindle Touch software update version 5.0.3 and transfer it to your device via USB:
- Determine your software version: From Home, tap "Menu," and then tap "Settings." On the Settings screen tap "Menu" and select "Device Info." If you see "Firmware Version: Kindle 5.0.3" you're running the latest software. If you see a prior version, proceed with the following steps to update your Kindle Touch to the latest software.
- Download your software: Click on the link below to download the software update file directly to your computer:
Download Software Update 5.0.3
- Transfer software to your Kindle Touch: Turn your Kindle
Touch on and connect it to your computer with the USB cable. Drag and drop the new update file from your computer onto the Kindle drive. Don't drop the file into one of the folders within the Kindle drive.
- Monitor file transfer and disconnect: Check your
file transfer progress to ensure that the file transfer to your Kindle Touch is
complete before you disconnect. After the file has transferred
successfully, eject the Kindle Touch to safely disconnect it from your
computer. Disconnect the USB cable from both your Kindle Touch and your computer.
- Start the software update: From the Home screen, tap "Menu," and then tap "Settings." Tap "Menu" again, and then select "Update Your Kindle." (This option will be grayed out if the most recent update has already been installed or if the file transfer was not successful.) Tap "Ok" when prompted if you want to perform an update. Your Kindle Touch will restart twice during the update. After the first restart, you'll see the message "Your Kindle is Updating."
- Once the update is complete:
You should see "Firmware Version: Kindle 5.0.3" on the Device Info page in Settings.
Free Access at AT&T Hotspots
Enjoy free Wi-Fi access at AT&T hotspots across the U.S. to shop for and download Kindle content -- no AT&T registration, sign-in, or password required.
Troubleshooting Update Issues
Symptom |
Cause |
Resolution |
"Update" menu option on the Settings page is grayed out. |
The update file is in the incorrect directory, or was not transferred successfully. |
Plug your Kindle Touch back into your computer and verify the update file is present in the root directory of the Kindle touch, not in a folder. |
File download won't complete or doesn't appear to start. |
Your firewall software may be blocking the download. |
Verify that your firewall is setup to allow the file transfer. |
Internet Explorer may prevent downloads. |
Right-click the download link and select "save as" to save the file to your computer.
If this method is unsuccessful, complete the following steps to download as an Administrator:
- From the Start menu, right-click on the Internet Explorer icon.
- Select "Run as Administrator."
- Return to this page and try the download again.
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Received an error message when selecting "Update Your Kindle." |
Incomplete download. |
Re-download the installer from the Download your software section of this page. |
The software update file was renamed. |
Delete the update file from your computer and Kindle Touch, and repeat the software update process above. |
Unsupported software modifications are present. |
The Kindle Touch doesn't support software modification, and will be unable to update the Kindle software if it has been modified. Contact the original developer of the software modification for instructions on how to remove the modification. |
If you still can't update your Kindle software using the instructions above or you encounter any difficulty with your software update, please contact Kindle Support by clicking the "Contact Us" button in the right hand column of this page.
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