Contact Seller Support

Need help selling an item? We have answers, and we're always happy to hear from you. But there's an even quicker way to get the information you need: explore the Help listed on the left.

Below are answers to the top ten questions we receive from sellers. If you don't find the answer your question, you'll have an opportunity to e-mail us.

1. Where's my money?
2. I want to create a listing, but I can't find a page that matches my item.
3. How do I cancel my listing?
4. How do I find my buyer's shipping address?
5. I shipped the item properly but the buyer says he hasn't received it.
6. My item shows being sold to two buyers!
7. My buyer wants to return my item.
8. I don't understand the fees you took from my sale?
9. How can I remove the customer feedback?
10. I can't tell if the message I received was from Amazon.com.

I have a question that's not listed above.