Kindles

Kindle	Kindle DX	Kindle (1st Generation)

Kindle for Computers and Other Mobile Devices

Kindle for PC	Kindle for iPhone

Kindle FAQs

How is Kindle (Global Wireless) different than Kindle (U.S. Wireless)?

The latest Kindle offers global wireless coverage via Whispernet. Learn more: Kindle (Global Wireless) | Using Kindle if You Live Outside the United States | Traveling with Your Kindle.

Can I charge the battery for Kindle (Global Wireless) and Kindle (U.S. Wireless) outside the United States?

Kindle ships with a U.S. a micro-USB cable for charging your Kindle from a computer USB port. Customers in some countries also receive a U.S. power adapter that supports voltages between 100V-240V. If you are outside of the U.S. and need more detailed instructions, please visit these Help pages: Using Kindle if You Live Outside the United States | Traveling with Your Kindle.

How will I know if I am in a wireless coverage area?

Click on the link below to see the wireless coverage map for the product you are interested in:

• Kindle (U.S. Wireless)
• Kindle (Global Wireless)
• Kindle DX (U.S. Wireless)

Learn more: Kindle | Kindle DX

Can I get foreign language support for Kindle?

We currently offer customer support in English for Kindle and provide Kindle documentation in other languages. Learn more: Kindle Documents | Kindle Terms, Warranties, & Notices.

How do I register/deregister my Kindle?

From your Kindle, select Home > Menu > Settings > Register or Deregister. From Amazon.com, register or deregister via the Manage Your Kindle pages. Learn more: Kindle | Kindle DX.

How do I pay for content?

Amazon Kindle uses the 1-Click ordering method, which requires a credit or debit card or a Gift Card balance on your account for digital orders. Learn more: Kindle | Kindle DX.

My device is frozen. What do I do?

Plug your Kindle into an outlet, wait 1-3 minutes, and attempt to navigate. Learn more: Kindle | Kindle DX.

My Kindle is broken. Can I get a replacement?

Kindle is covered by a one-year manufacturer's warranty. Learn more.

How do I find a missing book or magazine?

The Kindle has the ability to filter content by type. Here's how to adjust your filter settings:

1. Click the "Home" button.
2. Use the 5-way controller to navigate to the top of the Kindle screen. You'll see an arrow appear to the left and the right
3. Move the 5-way controller to the left. You should see 4 different choices to filter your content.
4. Use the 5-way controller to select your filter option and then press down on the 5-way controller.

Learn more: Kindle | Kindle DX.

Does Kindle work outside the U.S.?

We offer both wireless and computer-based USB options for buying, accessing, and transferring content to your Kindle. All Kindle models can be used outside the United States, but only Kindle (Global Wireless) offers wireless via Whispernet outside the United States. Learn more: Kindle | Kindle DX.

Can I download without wireless?

Yes. You can download content from your computer via the USB cable when you're outside the wireless coverage area. Learn more: Kindle | Kindle DX.

Can I share content with other Kindles?

Books can be shared between Kindles, Kindle for PC, or iPhones that are registered to the same account. There may be limits on the number of devices (usually 6) that can simultaneously use a single book. Subscriptions to newspapers or periodicals cannot be shared on multiple devices. Learn more: Kindle | Kindle DX.

How do I cancel my subscription?

Go to the Manage Your Kindle page, find the subscription you would like to cancel and click the "cancel my subscription" link. Learn more: Kindle | Kindle DX.

Kindle Resources