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Shipping Problems

Occasionally, packages get returned to us as undeliverable or get lost. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges).

Missing Items

Undeliverable Packages

Frequently Asked Questions

There wasn't a packing slip in my package. How can I get one?

Go to Print a Packing Slip for instructions on how to print an invoice for your order.

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