Amazon recognizes the importance of recycling electronic equipment at the end of its useful life, which is why we offer a recycling program for electronic items including Amazon devices and selected accessories. In some areas, the disposal of rechargeable batteries and certain electronic devices is regulated, so please make sure you dispose of Amazon devices, accessories and batteries in accordance with your local laws and regulations.
If your device still works you can visit the Amazon Trade-In site to see what options might be available for you to receive a credit for trading in your device by following this link:
Or you can follow the steps bellow to recycle your device.
Visit the website of our certified recycler through this link:
The information you enter will be used to generate a UPS shipping label. You will be directed to print this label. Simply follow the packaging guidelines and drop your Amazon device off at the nearest UPS location. Amazon covers all the costs associated with shipping and recycling your Amazon device.
Or you can contact Customer Support for packaging and mailing instructions by clicking on the following link:
You will log in using your Amazon account and password, select your device and enter your contact information and we will call you or e-mail you back.
If you prefer, you can also contact Customer Support directly:
Kindle Support at 1-866-321-8851
Amazon Fire TV Support at 1-888-280-2073
Amazon Echo Support at 1-877-375-9365
All Amazon devices and batteries sent for recycling will undergo material reclamation by a licensed recycling facility. All identifying marks or personal documents will be erased or destroyed before or during the recycling process.
Information on poundage recycled in the Commonwealth of Virginia is reported annually at this website.
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