Recycling Our Products

Amazon.com recognizes, as do many of our customers, the importance of recycling electronic equipment at the end of its useful life. Amazon has put in place a recycling program for Amazon devices and their batteries, and certain accessories. Remember, in some areas, the disposal of rechargeable batteries and certain electronic devices is regulated, so make sure you dispose of Amazon devices, accessories and batteries in accordance with your local laws and regulations.

If your device still works you can visit the Amazon Trade in site to see what options might be available. You can find the Amazon Trade in department at: http://www.amazon.com/tradein.

Information for Customers Living in the United States

All Amazon devices and batteries sent for recycling will undergo material reclamation by a licensed recycling facility. All identifying marks or personal documents will be erased or destroyed before or during the recycling process. For your convenience, Amazon covers all the costs associated with shipping and recycling your Amazon device.

How to Recycle Your Amazon Device

Go to the website of our certified recycler for instructions: Amazon Take Back Program. Once on the recycling website, you will be asked to enter your name and mailing address which will be used to generate a UPS shipping label. After the required information has been entered, you will be directed to print a prepaid UPS shipping label. Follow the packaging guidelines and drop your Amazon device off at the nearest UPS pickup site.

If you prefer, you can contact Customer Support for packaging and mailing instructions. Simply click the "Contact Us" button on this Help page to reach our Customer Service representatives via phone or e-mail. When you choose the option to contact us by phone, you verify security using your Amazon account and password, and we'll have your account information ready when we call you. If you prefer, you can also contact Kindle Support directly at 1-866-321-8851 or Amazon Fire TV Support directly at 1-888-280-2073, or Amazon Echo Support directly at 1-877-375-9365..

Information for Customers Living in Europe

Recycling Kindle Products in Europe

General information on packaging recycling in Europe

European countries have set up various collections and recycling systems for packaging waste.

The disposal of packaging waste should be avoided whenever possible. Amazon follows packaging compliance guidelines in various countries.

For more information about the recycling opportunities for packaging waste and how the collection is organized in your area, please contact your local city office, waste authority, approved packaging scheme, or your household waste disposal service.

General information on the recycling of electrical and electronic equipment in Europe

In order to preserve our environment, human health and natural resources the European Union (EU) adopted Directive on Waste Electrical and Electronic Equipment (EU WEEE Directive 2002/96/EC). Under this Directive, producers of most electrical and electronic equipment (EEE) have a number of responsibilities, including the financing of collection and recycling of WEEE, meeting labelling requirements, and providing information to end users.

Amazon is registered with WEEE compliance schemes in various countries.

End-of life products can often be disposed of free of charge at local municipal collection points. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme, or your household waste disposal service.

icon with crossed-out wheeled bin

This symbol indicates that a product is not to be disposed of with your household waste. By not discarding the product along with other household waste, the volume of waste sent to incinerators or landfills will be reduced and natural resources will be conserved.

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