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Updating Your Kindle 1st Generation Software

Note: This software update only applies to Kindle 1st Generation. Please do not attempt to manually install Kindle 1st Generation software on a Kindle.

We're constantly working on improving your Kindle user experience. If you see software version 1.2 listed in your Kindle settings, you have the most recent software.

Features in the Kindle 1.2 Software Update

This update (version 1.2) adds the following features:

  • Image zoom: Zoom in on any image in Kindle books or periodicals using the scroll wheel.
  • Enhanced content management: Delete items directly from the Home screen with a new short-cut key--scroll to the item and push the "backspace" key.
  • Improved character and font support: New support includes Greek characters and monospace fonts.

Automatic Wireless Updates

Kindle 1st Generation is designed to automatically check for and download updates when one is available. If an update is available, Kindle will download and install the update the next time the wireless connection is activated and Kindle 1st Generation goes into sleep mode.

During the update, you'll see screens that show the update progress. The update should take less than 10 minutes and is complete when Kindle 1st Generation displays the Home screen. Do not power off or reset the Kindle 1st Generation until the update is complete.

To manually activate the wireless Kindle 1st Generation software update:

  1. Set the Kindle 1st Generation Power and Wireless switches to the "ON" position.

  2. Check the Whispernet status indicator at the bottom of the screen to ensure you are connected.

  3. Put Kindle 1st Generation to sleep by holding down the [ALT] key and pressing the [AA] key.

Updating Kindle 1st Generation Without Wireless Connectivity

Note: This software update only applies to Kindle 1st Generation. Please do not attempt to manually install Kindle 1st Generation software on a Kindle

You can download the Kindle 1st Generation software update to your computer and transfer the file to Kindle 1st Generation via the USB connection. The update process will take approximately 10 minutes.

When the update is completed successfully, Kindle 1st Generation will automatically restart and delete the update source file from your Kindle 1st Generation memory to maximize your available storage space.

  • If you are unfamiliar with using Kindle 1st Generation's USB connection: Please see the Using Kindle 1st Generation with Your Computer Help page.

  • If you receive an error downloading the file: You must be logged into your account and have a Kindle registered to your account. If you encounter an error, make sure you are signed into the correct account before attempting the download again. Please refer to our Signing Out Help page for more information.

To manually install the Kindle 1st Generation software update:

  1. Visit and make sure you're logged into the account to which your Kindle 1st Generation is registered. The download will not be available if you are not logged in before attempting step 2.

  2. Visit to download the Kindle 1st Generation software update file.

  3. Set your Kindle 1st Generation power switch to the "ON" position.

  4. Connect Kindle 1st Generation to your computer using the included USB cable.

  5. Use your computer's file browser to copy the file "Update_kindle_1.2.bin" from your computer to Kindle 1st Generation's root directory or the SD card. Do not place the file into one of Kindle 1st Generation's folders.

  6. Check the USB activity indicator on the Kindle 1st Generation cursor bar. When the silver cursor stops flashing, the file transfer is complete and you can safely disconnect Kindle 1st Generation from your computer.

  7. Use your computer to unmount or eject your Kindle 1st Generation and disconnect the USB cable from Kindle 1st Generation and your computer.

  8. Press the Home key and then select "Settings" from the Home menu.

  9. From Settings screen, select "Update Your Kindle". Please note that this menu option will be grayed out if the most recent update has already been installed.

  10. Select "Ok" when prompted if you want to perform an update.

Verifying Your Software Version

The current version of your Kindle 1st Generation software is listed in your Kindle settings. If you see version 1.2 listed, you have the most recent software version.

To check the software version installed on your Kindle 1st Generation:

  1. Set your Kindle 1st Generation power switch to the "ON" position.

  2. Press the Home key and then select "Settings" from the Home menu.

  3. View the version listed at the bottom of the Settings screen. The version listed should be "Kindle 1.2 (299870016)."

Troubleshooting Update Issues

If you cannot successfully update your Kindle 1st Generation software using the instructions above or encounter any difficulty with your software update, please contact Kindle Support.

To reach Kindle Support via phone or e-mail, please click the Customer Service button in the Contact Us box in the right-hand column of this page. Contacting us through the Web site allows you to verify security before a call is placed and ensures we have your account information ready when we call you. Our live customer service associates are available from 6 a.m. to 10 p.m. Pacific Standard Time, seven days a week. You can also reach us by calling one of these numbers:

  • Inside the United States: 1-866-321-8851
  • Outside the United States: 1-206-266-0927

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