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Video Workshop

Whether you're new to Amazon or are ready to take your selling to the next level, these videos will help you become a more knowledgeable and successful seller.

Account Overview

Learn the basics of selling on Amazon. This tutorial covers Amazon fees, the order process and payment cycle, and features of the Professional selling plan.

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Create Listings

Learn how to list your items against existing detail pages in the Amazon catalog.

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Calculate Shipping Credits

Learn how Amazon calculates shipping credits for each product category.

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View Your Listings on Amazon

See where your listings appear on Amazon detail pages and offer listing pages.

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Ship and Confirm Orders

Learn how to purchase postage and confirm your orders on Amazon.

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Cancel Orders

Learn how to cancel orders you cannot fulfill or orders buyers wish to cancel.

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Manage Customer Returns

Learn how to handle customer return requests.

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Issue Refunds and Concessions

Learn when and how to issue refunds and concessions to buyers.

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Manage Your Buyer Feedback

See where your feedback is displayed in your seller profile and learn how to manage any negative feedback you may receive.

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Monitor Metrics and Performance

Learn how to track your performance and seller metrics in your seller account.

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Seller Support

Please use the e-mail address associated with your Amazon.com Seller account.
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