Troubleshooting & User Guides
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Traveling with Your Kindle
Wireless Coverage Map
Visit the Kindle product page to view the coverage map for your device and location.
Kindle Users Living Outside the United States
If you live outside the United States and use Kindle, please see Using Kindle if You Live Outside the United States.
With Kindle's long battery life, you can read your Kindle device for up to 10 days with wireless on. Turn wireless off and read for up to one month. Battery life will vary based on wireless usage, such as shopping the Kindle Store and downloading content.
Charging Kindle's Battery Outside the United States
Kindle always ships with a Kindle micro-USB cable that allows you to charge Kindle from a computer. To some countries, Kindle also ships with a U.S. power adapter. Power adapters for other countries are also available and can be added to your Kindle order at the time of purchase or bought separately. Please visit the Kindle Store to see the available options:
You can charge your Kindle by connecting it to your computer via the Kindle micro-USB cable or by connecting it to a wall socket using the Kindle micro-USB cable and the Kindle power adapter plug appropriate for your country. The light on your Kindle next to the USB socket will appear yellow when charging and change to green when Kindle is fully charged.
Note on third-party charging devices (not included with your Kindle): Third-party charging devices, power converters, USB wall chargers, and other charging hubs may be used if they are USB compliant.
Charging from Your Computer via Kindle Micro-USB Cable
When using the Kindle micro-USB cable to charge your Kindle via your computer, charging time will normally take four to six hours. To charge your Kindle from a computer via Kindle micro-USB cable:
Using Kindle while Charging via Kindle Micro-USB Cable
You can use your Kindle while it is connected via USB and charging from your computer by unmounting or ejecting it so Kindle exits USB drive mode.
Kindle will then exit USB drive mode and display the Home screen. You'll see a lightning bolt on the battery status icon that indicates your Kindle is still charging.
Shopping and Downloading Archived Content on Amazon.com
If you're traveling outside the wireless service area or prefer to use your Kindle without accessing wireless services, you can still shop in the Kindle Store on Amazon.com. See Shopping the Kindle Store on Amazon.com for more information.
To download items to your computer at the time of purchase:
Downloading Archived Content without Wireless
Books you purchase are automatically stored in your Kindle Library on Amazon.com. Books available for re-download appear on the Manage Your Kindle page. Additional information is available on the Your Kindle Library Content Help page.
To download your items from Manage Your Kindle:
For more information on using your Kindle's USB connection and transferring files from your computer to your Kindle, see the Transferring, Downloading, and Sending Files to Kindle Help page.
Transferring Personal Documents Wirelessly
To access your personal documents for free on your Kindle, send attachments to "name"@free.kindle.com. We'll send the files to your Kindle via Wi-Fi and and also e-mail them to the address associated with your Amazon.com account. Alternatively, you can transfer the documents to your Kindle using your USB connection. To learn more, see Transferring, Downloading, and Sending Files to Kindle.
International Service Fees for U.S. Customers
Kindle customers from the United States can travel internationally and still get books in less than 60 seconds. Customers have the option to wirelessly receive periodicals and personal documents for a fee, or transfer files from their computer for free. These services are not available in all countries.
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