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Troubleshooting Your Kindle Keyboard

Select your problem from the list for helpful troubleshooting solutions.

Most issues with your Kindle Keyboard, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Go to Quick Fix: Restart Your Kindle Keyboard

Video: Troubleshooting Your Kindle Keyboard

Your Account

If you want to return your Kindle Keyboard or Kindle Content, go to Kindle Return Policies.

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