Troubleshooting Your Kindle Keyboard

Select your problem from the list for helpful troubleshooting solutions.

Most issues with your Kindle Keyboard, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Go to Quick Fix: Restart Your Kindle Keyboard

Video: Troubleshooting Your Kindle Keyboard

Your Account

If you want to return your Kindle Keyboard or Kindle Content, go to Kindle Return Policies.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.