You can return many items sold on Amazon.com. When you return an item, you may see different return options depending on the seller, item, or reason for return.
Need to return an item?
Start your return and get a return mailing label
To start a return on an item you ordered:
Note: Not all options will be available for all items. For items sold by an Amazon seller that aren't eligible for Amazon Prime from that seller, you will see Submit return request. The seller reviews the return request before issuing a refund or replacement. If you don't receive a response within two business days, you can submit an A-to-z Guarantee claim. For more information, go to A-to-z Guarantee Protection.
Prepare and ship your return
After you've completed the steps above:
Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.
For more information on the return shipping options, go to About Return Shipping.
If you need to return a gift, go to Return a Gift.
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