Troubleshooting Your Kindle

Select your problem from the list for helpful troubleshooting solutions.

Video: Troubleshooting Your Kindle

Most issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Go to Quick Fix: Restart Your Kindle

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.