Troubleshooting & User Guides
Other Help Areas
Amazon Silk on Kindle Fire 1st Generation
With your Kindle Fire connected wirelessly, tap Web from the Home screen to open the Amazon Silk web browser. If you're having problems connecting to Wi-Fi, see Connecting Your Kindle Fire Wirelessly.
Using Amazon Silk on Kindle Fire
Using Amazon Silk, Amazon's cloud-accelerated web browser, on your Kindle Fire.
Navigating Amazon Silk
When you first open Amazon Silk, you will see a selection of pre-populated bookmarks. Tap to open one of these bookmarked sites.
As you use Amazon Silk, this screen will begin to display the sites you visit most frequently. You can clear these "most visited" tiles by clearing browsing history.
You can search the web or enter a specific web site address in the search bar at the top of the screen. Tap within the search bar and use the onscreen keyboard to enter a search term or web address. Tap the Go button to start your search.
Rotate your Kindle Fire to view a webpage in landscape or portrait format.Tap the full screen icon in the bottom right corner of the screen to display webpages in full screen mode. Tap the arrow at the bottom of the screen to exit full screen mode.
Pinch your finger and thumb to zoom in and out within a web page. Tap to open items.
To bookmark a website, tap the menu icon at the bottom of the screen. Tap "Add bookmark." A dialog box will let you select the default name for the site or save the bookmark under a name you enter. Tap OK.
To view or manage your bookmarks, tap the bookmark icon at the bottom of the screen. You'll see a new screen showing each of your bookmarked sites. Tap and hold on any site to see more options. Display your bookmarked websites in list or grid view by tapping the icons in the top right corner of the screen.
Tap the plus symbol to open multiple tabs and quickly switch between by tapping the title of the tab. When you have more than four tabs open, swipe your finger to the left or the right on the tabs heading to scroll through the different tabs.
To follow a link without navigating away from the page you are viewing, tap and hold the link and select "Open in new tab."
To close a tab, tap the "x" in the right corner of the tab. Tap and hold on a tab for more options.
Viewing Flash content
Flash is supported on Amazon Silk but is disabled by default. If you see a message to install Flash while using your Kindle Fire, this means that the content you are attempting to view is a Flash file. If you would like to open the file, you will need to enable Flash through your Silk Settings menu.
If you haven’t updated your Kindle Fire to the latest software version available, this setting can be accessed by tapping “Enable plug-ins.” To update your Kindle Fire to the latest software version, visit www.amazon.com/kindlesoftwareupdates.
If a web page is compatible with Amazon Silk’s Reading View, you’ll see a reading glasses icon at the bottom of the screen in the Options bar. Tap this icon to display the web page in in a single-screen format optimized for reading. Tap the “X” icon in the top right corner of the screen to return to standard view.
Tap on a link within Reading View to open the page in your current tab in standard view. If the new page is also compatible with Reading View, you’ll see the reading glasses icon at the bottom of the screen. To open the link in a new tab, press and hold the link and select “Open in new tab.”
To switch tabs while using Reading View, tap the Options bar at the bottom of the screen. The content of the page will remain in Reading View, but you’ll be able to see the tabs and URL field at the top of the screen. Tap another tab to open it. If you switch back to the tab you were viewing in Reading View, you can view the page in full-screen mode again by tapping the Full Screen icon in the lower right corner of the screen.
To download videos or images from the web, press and hold on the item. Tap the option to Save.
Note: To purchase digital items, use the store within the corresponding content library on your Kindle Fire: Newsstand, Books, Music, Video, or Apps.
When you select a file to download, a notification will appear in the status bar. You can pull down the status bar to check the download progress of the file. Once the download has completed, tap to open it. After this initial viewing, you can revisit your downloads by tapping Menu from the options bar at the bottom of the screen while browsing, then select "Downloads." You can also delete downloads from this screen.
Once your download completes you can also view it in the Gallery app. Tap the Home button to return to the Home screen and open Apps. Tap the Gallery icon to open the app. Select Downloads to view the items you've downloaded using Amazon Silk.
Items you download from Amazon Silk will be automatically saved in the download directory on your Kindle Fire, which you can access through your computer by connecting your Kindle Fire to your computer via a USB cable (sold separately). Open the download folder to access the items you've downloaded.
Managing Your Browsing History
Your browsing history is saved so that you can quickly reopen frequently used websites. To clear your browsing history, tap the Menu icon at the bottom of the page, select “History,” then “Clear All” at the top of the screen.
For additional options when using Amazon Silk, tap the menu icon at the bottom of the screen to display tools for easily sharing web pages, viewing your browsing history, monitoring downloads, and accessing more settings to customize your Amazon Silk experience.
Know Your Kindle
Other Help Sites