Troubleshooting Your Kindle Touch

Select your problem from the list for helpful troubleshooting solutions.

Most issues with your Kindle Touch, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Go to Quick Fix: Restart Your Kindle Touch.

Video: Troubleshooting Your Kindle Touch

Your Account

If you want to return your Kindle Touch or Kindle Content, go to Kindle Return Policies.