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Amazon Drive: Photo, Video, and File Requirements

Amazon Drive supports most of the commonly-used file types and formats for photos, videos, and other files.

Supported Photo and Video Formats

You can view the photos and videos stored in your Amazon Drive account from the website, Fire devices, and the Amazon Photos app for iOS and Android, as long as your photos and videos are one of the common file types listed below. You can upload photo and video formats not listed below, but previews of those files may not be available in Amazon Drive.

  • For photos: JPEG, BMP, PNG, GIF, and most TIFF and RAW format files. For more information about supported RAW formats, go to About RAW Photo Files.
  • For videos: MP4, Quicktime, AVI, MTS, MPG, ASF, WMV, Flash, and OGG. Videos less than 20 minutes in length and smaller than 2 GB in size can be streamed through the Amazon Drive website and mobile applications. Amazon Drive streaming is not available for videos longer than 20 minutes or larger than 2 GB, but these can be stored in Amazon Drive for you to download and watch offline.

Note:

  • The Prime Photos unlimited photo benefit only applies to files recognized as photos. If a photo has been encrypted, Amazon Drive is unable to identify it as a photo and the file will count toward your storage limit. Videos count toward your storage limit. For more information about Prime Photos, go to About Prime Photos.
  • The Fire tablet unlimited photo benefit only applies to photos taken and uploaded from your eligible Fire Tablet or Fire Phone. Videos taken from a Fire device, and photos and videos taken from other devices, count toward your storage limit. For more information, go to Fire & Kindle Support.

Requirements for Uploading Photos & Videos

  • Your Amazon Drive account must have enough available storage space. You can check your storage quota at Manage Storage.
  • File and folder names must contain less than 255 characters, and cannot include the incompatible characters listed below.
  • Files you upload through your web browser on the Amazon Drive website must be 2 GB in size or less. To upload files that are larger than 2 GB, use the Amazon Drive desktop application. For more information, go to Upload Files Using Amazon Drive Desktop.

Incompatible File Names

Some file names are not compatible with Amazon Drive. If your file name contains incompatible characters, you will need to rename it before you can upload it.

File names cannot contain:

  • Any special characters (<>:"/\|?*\) or Unicode \x00 - \x1F
  • $$

File names cannot end in:

  • CON
  • PRN
  • AUX
  • NUL
  • COM[1-9]
  • LPT[1-9]
  • A space or a period

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