Is my shipment late?

You'll see an estimated shipping or delivery date for each shipment on the order summary, just before you place your order. An estimated delivery date (or date range) will also appear in Your Orders after you've placed your order.

Delivery estimates are calculated by taking the estimated shipping date and adding the transit time (the time it takes a package to travel from our facilities to your destination address), based on the shipping speed you've chosen.

How Are Shipping and Delivery Dates Calculated

Third party orders
If your order was placed with an Amazon Marketplace seller, shipping and delivery timelines will vary. Click the Contact Seller button on the order detail page in Your Account to ask the seller for shipping details. If your order is eligible for Amazon Prime, Amazon Customer Service will handle any questions about shipping and delivery after the order is placed.

Note: If you live in an area experiencing an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.), please add at least 2 to 3 business days to the estimated delivery date of your order.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.