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About Undeliverable Packages

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, you will be issued a full refund (including shipping charges).

Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.

If it has been four weeks from the estimated delivery date and you haven't received confirmation of the return or refund, please contact us.

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