Where's My Stuff?

Amazon.com uses a variety of carriers that provide the best service for our various shipping options. Available tracking information can be found in your order summaries, and you can sign up to have tracking information sent to your mobile phone.

Frequently Asked Questions

Why is the tracking information in my account different from the shipper's web site?

Every carrier uses their own language to indicate different shipment statuses. We simplify the updates in Your Account to make them easier to understand.