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Change Your Order Information

You can update the billing address, shipping address, payment method, and more on your unshipped orders by visiting the Orders section in Your Account.

Want to edit an order?

Important: Orders that have entered the shipping process can't be modified. For more information, go to About Orders That Can't Be Changed.
To edit an order from the Order Summary in Your Account:
  1. Go to Your Orders
  2. Click the Order Details link for the order you wish to change.
    • To edit orders shipped by, click Change next to each item you wish to modify (billing address, shipping address, payment method, gift options, etc.).
    • To edit orders shipped by an Amazon Seller, contact the seller by clicking Problem with this order?

      Note: Sellers can't change the shipping address for you after you've submitted your order. If you need to update the shipping address and the item hasn't shipped yet, you'll need to request a cancellation and order again. If the seller's listing is eligible for Amazon Prime, you'll be routed to Amazon Customer Service to handle issues related to the order.

  3. Follow the on-screen instructions to change the desired information.
  4. Click Change beside the information you want to modify (address, shipping method, gift options, payment method, invoice address).

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