Contact Third-Party Sellers

You can contact third-party sellers directly to ask about the shipping or delivery status of your order, to request a change to your order, or request that your order be canceled.

To contact a third-party seller, do one of the following:

  • Go to the product listing on Amazon.com and click the third-party seller's name. Click Contact the seller under Further Information.
  • Go to Your Orders, find your order in the list, and click Contact Seller .

Contact 3rd party seller from an order infographic based on topicbullet points. 1 go to your account, then orders. 2 Find your order item. 3 Click on contact seller. 4 Give the seller 2 business days to respond

Note:

  • Please give sellers two business days to respond. In most cases, you'll receive a reply much sooner. Most seller orders are covered by our A-to-z Guarantee. If you don't hear from the seller within two business days, go to A-to-z Guarantee Protection to see if you qualify.