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Items on My Kindle Touch Won't Disappear

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By K.S, 26-May-2012 17:06 America/Los_Angeles Permalink Report abuse

I downloaded the Kindle version of a "Clash of Kings" and after discovering some faulty formatting, I asked for a refund in my "Manage My Kindle." However, while the book in my library has disappeared, it hasn't on my Kindle Touch. How do I make it go away? Will it go on its own? How long does it take?

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Thank you.

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By *~*Pineapple*~*, 26-May-2012 17:09 America/Los_Angeles Permalink Report abuse

Kristen - Did you delete it from your device by long pressing it and selecting Move to Archives? Did you turn on wireless and sync?

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By John Hodgkinson, 26-May-2012 17:10 America/Los_Angeles Permalink Report abuse

In reply to K.S

26-May-2012 17:06 America/Los_Angeles

I downloaded the Kindle version of a "Clash of Kings" and after discovering some faulty formatting, I asked for a refund in my "Manage My Kindle." However, while the book in my library has disappeared, it hasn't on my Kindle Touch. How do I make it go away? Will it go on its own? How long does it take?

Delete it like any other book - long touch and then select the appropriate option.

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Thank you.

Thank you.

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By K.S, 26-May-2012 17:22 America/Los_Angeles Permalink Report abuse

In reply to John Hodgkinson

26-May-2012 17:10 America/Los_Angeles

Delete it like any other book - long touch and then select the appropriate option.

Ah! Yes, thank you both. I never turn on my wireless, unless I am purchasing or downloading content, to save my battery. I'm sorry for the silly question!

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By John Hodgkinson, 26-May-2012 17:39 America/Los_Angeles Permalink Report abuse

In reply to K.S

26-May-2012 17:22 America/Los_Angeles

Ah! Yes, thank you both. I never turn on my wireless, unless I am purchasing or downloading content, to save my battery. I'm sorry for the silly question!

Kristen: The only silly question is the one that is not asked around here! :>)

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Initial question 26-May-2012 17:06 America/Los_Angeles
Latest reply 26-May-2012 17:39 America/Los_Angeles
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