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Links don't work

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By Satisfied123, 14-May-2012 17:41 PDT Permalink Report abuse

The links in the life application study bible stopped working.

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By Megan H. - Forum Moderatoramazon, 15-May-2012 14:36 PDT Permalink Report abuse

Is this the book you're talking about?
http://www.amazon.com/Life-Application-Study-Bible-ebook/dp/B005FD3X6U

I downloaded a sample and opened it on my Kindle Fire. The links I tried worked but maybe I'm using the different links than you are. I would try deleting and redownloading the book from your Archive to make sure that you have the most updated copy of that book.

Can you please post back and let us know which Life Application Bible you're using, on which device/app, and which specific links are being problematic (page and/or location number) so that we can help more if needed?

I hope you have a great day!

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By Satisfied123, 15-May-2012 15:20 PDT Permalink Report abuse

Yes, this is the book. I have re-downloaded the book three times. Some of the links work, but some do not work any longer. I also deregistered and registered my device and still didn't fix the problems. I'm using the Kindle for iPad.

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By Megan H. - Forum Moderatoramazon, 15-May-2012 15:26 PDT Permalink Report abuse

I'm sorry that redownloading didn't solve the issue for you. I'd suggest clicking the yellow Contact Us button on the right side of this page so that Kindle Support will be able to troubleshoot with you and get this corrected.

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By Hunter Allen, 27-May-2012 06:57 PDT Permalink Report abuse

Hi! I have the exact same issue in that book. If you find a solution, please post it. Thanks!

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By Satisfied123, 27-May-2012 11:26 PDT Permalink Report abuse

My issue wasn't resolved because I asked to get a refund.

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Total replies 5
Initial question 14-May-2012 17:41 PDT
Latest reply 27-May-2012 11:26 PDT
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