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Getting a kindle book back from loan

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By T. Pena, 10-Jun-2011 08:38 PDT Permalink Report abuse

I loaned a book out over 2 months ago and the person I loaned it to has not accepted the loan from the notification email and refuses to return it. what are my options and how can I get it back?

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By ShirleyKat, 10-Jun-2011 08:53 PDT Permalink Report abuse

In reply to T. Pena

10-Jun-2011 08:38 PDT

I loaned a book out over 2 months ago and the person I loaned it to has not accepted the loan from the notification email and refuses to return it. what are my options and how can I get it back?

From the instructions about loaning:

Your loan recipient will be notified of the loan through the e-mail address you provide. The borrower has seven days to accept the loan.

If the loan is not accepted after seven days, the book will become available again through your Archived Items. You can also attempt to loan the book again at that time.

If the borrower already owns the title, or the title is not available in the borrower's country due to copyright restrictions, the borrower will not be able to accept the loan. In these cases the lender will be able to read and loan the book again after the seven day period has ended.


http://www.amazon.com/gp/help/customer/display.html/ref=hp_k3land_lending?nodeId=200549320

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By The Artist, 10-Jun-2011 12:48 PDT Permalink Report abuse

In reply to T. Pena

10-Jun-2011 08:38 PDT

I loaned a book out over 2 months ago and the person I loaned it to has not accepted the loan from the notification email and refuses to return it. what are my options and how can I get it back?

Delete the notification on your home page that the book is on loan. You'll then be able to download the book again to your home page.

There's no way someone can refuse to return a book. If they don't accept the loan within 7 days, it automatically reverts back to you. If they do accept the loan, the loan is automatically deleted from their Kindle after 14 days.

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By karen, 01-Feb-2012 09:53 PST Permalink Report abuse

In reply to The Artist

10-Jun-2011 12:48 PDT

Delete the notification on your home page that the book is on loan. You'll then be able to download the book again to your home page.

There's no way someone can refuse to return a book. If they don't accept the loan within 7 days, it automatically reverts back to you. If they do accept the loan, the loan is automatically deleted from their Kindle after 14 days.

If it was a free ebook--will I loose it? It was a promo.

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By Nathan S., 13-Jan-2013 15:38 PST Permalink Report abuse

I was trying to loan a book to my sister-in-law. I was trying to finish typing the @yahoo.com at the end of her email address and typed @yahoo.cl instead. Before I could correct it, it sent it and said the book is on loan. It didn't go through to her email. WHERE IS IT?! I can't figure out how to un-loan it. Any ideas?

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By John Hodgkinson, 13-Jan-2013 15:45 PST Permalink Report abuse

In reply to Nathan S.

13-Jan-2013 15:38 PST

I was trying to loan a book to my sister-in-law. I was trying to finish typing the @yahoo.com at the end of her email address and typed @yahoo.cl instead. Before I could correct it, it sent it and said the book is on loan. It didn't go through to her email. WHERE IS IT?! I can't figure out how to un-loan it. Any ideas?

@Nathan: Only CS can help you. Use the large orange Contact Us button to the right to contact Amazon Kindle CS and talk with them about it - use the live chat or the call back feature if you can, not email. If you can't see a Contact Us button on this page, then go to https://www.amazon.com/gp/help/contact-us/kindle-help.html and contact CS. I advise using Live Chat or the Call Me Back feature and not email, as they will have your account details available to them immediately when you talk with them.

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By Meghan, 30-May-2013 03:23 PDT Permalink Report abuse

I had loaned a Kindle book, which the recipient did not accept, and so I figured no problem, it will just come back to me. But on my Kindle itself (although this was some time ago now, well more than 7 days) it tells me the item is unavailable because it is on loan. How do I get it to recognize that the item is "back"?

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By Coleen =^..^=, 30-May-2013 04:25 PDT Permalink Report abuse

In reply to Meghan

30-May-2013 03:23 PDT

I had loaned a Kindle book, which the recipient did not accept, and so I figured no problem, it will just come back to me. But on my Kindle itself (although this was some time ago now, well more than 7 days) it tells me the item is unavailable because it is on loan. How do I get it to recognize that the item is "back"?

Meghan,

Delete that loan notice; that's all you need to do. Seeing you did not say WHICH Kindle you have, just delete it like you would a book or sample.

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By Melissa, 20-Feb-2014 07:31 PST Permalink Report abuse

How do you delete the loan notice? Im using kindle app on iPhone help please!!

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By Amazon Customer, 15-Jan-2015 19:51 PST Permalink Report abuse

In reply to The Artist

10-Jun-2011 12:48 PDT

Delete the notification on your home page that the book is on loan. You'll then be able to download the book again to your home page.

There's no way someone can refuse to return a book. If they don't accept the loan within 7 days, it automatically reverts back to you. If they do accept the loan, the loan is automatically deleted from their Kindle after 14 days.

I don't see any notification on the home page that the book is on loan. Do you mean this "manage your content devices" page? https://www.amazon.com/mn/dcw/myx.html?ie=UTF8&ref_=nav_youraccount_myk#/home/content/booksAll/dateDsc/

It tells me I will lose the book if I delete. Please explain. Thanks. Do you mean that if I go to my old email or something I can download it again?

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By A. Dietz, 15-Jan-2015 20:08 PST Permalink Report abuse

In reply to Amazon Customer

15-Jan-2015 19:51 PST

I don't see any notification on the home page that the book is on loan. Do you mean this "manage your content devices" page? https://www.amazon.com/mn/dcw/myx.html?ie=UTF8&ref_=nav_youraccount_myk#/home/content/booksAll/dateDsc/

It tells me I will lose the book if I delete. Please explain. Thanks. Do you mean that if I go to my old email or something I can download it again?

DO NOT delete the book from the Mange Your Content and Devices page, you'll remove the book from your account. The "on loan" notice should be on your Kindle. If you don't see it and you still don't have access to the book in your archives, click on the Contact Us button on the right to get help from customer service.

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