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Can we call Amazon?

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By A. Sutjahjo, 30-May-2012 05:50 PDT Permalink Report abuse

Hi, is there a way to contact Amazon by phone? I have no experience in returning merchandise. Seller is not helpful at all and I need to know how seller/amazon is handling my credit card charges when I return my item to seller. Also, seller supposed to send me pre-paid shipping label so I can return the item, am I right? the mistake is not created by me so I assumed I don't have to pay to ship the item back to seller, am I right?

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Thank you.

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By Derrick Dodson, 30-May-2012 07:00 PDT Permalink Report abuse

You can use the "Contact Us" button to the right or get the numbers below by clicking the thread named "How do I Contact Customer Service?"

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By Amazon Customer, 16-Oct-2012 16:57 PDT Permalink Report abuse

problem with order Rock of Ages dvd i wanted bluray

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By reg, 16-Oct-2012 17:00 PDT Permalink Report abuse

In reply to Amazon Customer

16-Oct-2012 16:57 PDT

problem with order Rock of Ages dvd i wanted bluray

There is a Contact Us button to the right. It will give you the choice of email, chat, or call.

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Initial question 30-May-2012 05:50 PDT
Latest reply 16-Oct-2012 17:00 PDT
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